TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.9 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Pricing
    CoupaSAP Concur
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    Concur Travel and Expense
    $9.00
    per report (average price)
    Offerings
    Pricing Offerings
    CoupaSAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CoupaSAP Concur
    Considered Both Products
    Coupa Software
    Chose Coupa
    Coupa has the advantage of recurring expense reports. For years I had to create a new one from scratch when I used Concur.
    Incentivized
    Chose Coupa
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused …
    Incentivized
    Chose Coupa
    Coupa and Concur seem equally well-suited for expense tracking.
    Incentivized
    Chose Coupa
    Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.
    Incentivized
    SAP Concur
    Chose SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the …
    Incentivized
    Chose SAP Concur
    I was not involved in the request for proposals (RFP) where competitors were evaluated, so I'm not familiar with the details as to why SAP Concur was selected over Coupa and other competitors involved in that evaluation.
    Incentivized
    Chose SAP Concur
    Coupa seems more fitted for pre-approval and nontravel and expense type stuff. I've had much less experience with Coupa. Both are tricky to get log and event data into a SIEM, I've noticed. Other than that, I don't use Coupa for many things other than looking up contracts and …
    Incentivized
    Chose SAP Concur
    Concur Travel and Expense is much easier to use and very mobile friendly. Coupa is not mobile friendly at all and many employees have had a difficult time adjusting. Concur is so easy and efficient to use for travel, though. Coupa does not offer the ability to book travel at …
    Incentivized
    Chose SAP Concur
    Concur and Coupa are similar, and even though I warned about user experience before, Concur is clearly above Coupa in user interface and simplicity. The only reason I didn’t give Concur a 10 is some niche picks. Concur makes it simple to see where reimbursements are for all …
    Incentivized
    Chose SAP Concur
    Its integrated and most robust among others.
    Incentivized
    Chose SAP Concur
    SAP Concur is the best choice if you are already in the SAP ecosystem. Other solutions do not generally provide anything more than SAP Concur and from an integration perspective, it is more seamless to use SAP Concur if your main ERP is SAP S4/HANA. This is why we use SAP Concur.
    Incentivized
    Chose SAP Concur
    Concur captures expenses in their accurage categories
    Incentivized
    Chose SAP Concur
    I have used just Excel attachment to submit expense report before. Concur is much more convenient. I can do it in office or from cell phone from anywhere.
    Incentivized
    Chose SAP Concur
    Better integration with SAP ERP.
    Incentivized
    Chose SAP Concur
    Coupas platform is not open in international locations
    Incentivized
    Chose SAP Concur
    Concur is integrated with Travel so it's a more useful tool. Data is much richer with the integrated solution as is the auto-creation of expense reports and the auto-itemization of hotel folio.
    Incentivized
    Chose SAP Concur
    User interface of Concur is better and hence makes it easier to use.
    Incentivized
    Chose SAP Concur
    Concur Travel and Expense is comparable to other solutions I’ve used. However, it’s nice that it pulls both functions - expenses and travel - into a single web app.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CoupaSAP Concur
    Expense Management
    Comparison of Expense Management features of Coupa and SAP Concur
    Feature
    Coupa
    -
    Ratings
    SAP Concur
    8.3
    283 Ratings
    Employee Expense Reporting00 Ratings8.3278 Ratings
    Corporate Card Reconciliation00 Ratings8.2203 Ratings
    Payment Management
    Comparison of Payment Management features of Coupa and SAP Concur
    Feature
    Coupa
    -
    Ratings
    SAP Concur
    8.1
    239 Ratings
    Customizable Approval Policies00 Ratings7.9204 Ratings
    Financial Document Management00 Ratings8.4171 Ratings
    Payment Status Tracking00 Ratings8.4208 Ratings
    Payment Audit Trail00 Ratings8.3187 Ratings
    Duplicate Bill Detection00 Ratings7.8166 Ratings
    Advanced OCR00 Ratings7.9147 Ratings
    Electronic Funds Transfer00 Ratings8.1138 Ratings
    User Ratings
    CoupaSAP Concur
    Likelihood to Recommend
    8.0
    (26 ratings)
    8.3
    (758 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (31 ratings)
    Usability
    10.0
    (1 ratings)
    8.5
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (37 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (49 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (49 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (5 ratings)