CrazyCall vs. GoTo Connect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CrazyCall | Score8.7 out of 10 | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $29 per month ($8 for each additional user over 3) |
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| CrazyCall | GoTo Connect | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 9.2 |
| Likelihood to Renew | - | 4.9 |
| Usability | - | 7.9 |
| Availability | - | 8.9 |
| Performance | - | 9.4 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 7.4 |
| Product Scalability | - | 9.4 |