TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrazyCall

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue…

    $29

    per month ($8 for each additional user over 3)

    Net2Phone

    Score8 out of 10
    N/ANet2Phone is a VoIP solutions provider headdquartered in Newark, whose services include Hosted PBX, unified communications for remote workforces including live calling, live chat, and also web conferencing through their Huddle app available now in beta release, Microsoft Teams direct routing, and SIP Trunking which integrates directly into on-prem or existing IP PBX systems.

    $24.99

    per month per user

    Pricing
    CrazyCallNet2Phone
    Editions & Modules
    Plus
    $29
    per month ($8 for each additional user over 3)
    Plan C
    $40
    per user / month
    Advanced
    $75
    per month ($20 for each additional user over 5)
    Office
    $24.99
    per month per user
    Office Pro
    $26.99
    per month per user
    Office Power
    $29.99
    per month per user
    Offerings
    Pricing Offerings
    CrazyCallNet2Phone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans priced per user / month. Exclusive of connection costs. Competitive rates available.—
    More Pricing Information
    Features
    CrazyCallNet2Phone
    Contact Center Software
    Comparison of Contact Center Software features of CrazyCall and Net2Phone
    Feature
    CrazyCall
    8.5
    3 Ratings
    Net2Phone
    -
    Ratings
    Agent dashboard8.43 Ratings00 Ratings
    Validate callers8.43 Ratings00 Ratings
    Outbound response8.43 Ratings00 Ratings
    Call forwarding8.73 Ratings00 Ratings
    Click-to-call (CTC)8.73 Ratings00 Ratings
    Warm transfer8.43 Ratings00 Ratings
    Predictive dialing8.73 Ratings00 Ratings
    Interactive voice response8.43 Ratings00 Ratings
    REST APIs8.43 Ratings00 Ratings
    Call scripts8.73 Ratings00 Ratings
    Call tracking8.73 Ratings00 Ratings
    Multichannel integration8.43 Ratings00 Ratings
    CRM software integration8.73 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CrazyCall and Net2Phone
    Feature
    CrazyCall
    8.5
    3 Ratings
    Net2Phone
    -
    Ratings
    Inbound call routing8.43 Ratings00 Ratings
    Omnichannel inbound routing8.43 Ratings00 Ratings
    Recording8.43 Ratings00 Ratings
    Quality management8.73 Ratings00 Ratings
    Call analytics8.73 Ratings00 Ratings
    Historical reporting8.43 Ratings00 Ratings
    Live reporting8.43 Ratings00 Ratings
    Customer surveys8.43 Ratings00 Ratings
    Customer interaction analytics8.73 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of CrazyCall and Net2Phone
    Feature
    CrazyCall
    -
    Ratings
    Net2Phone
    8.0
    3 Ratings
    Call recording00 Ratings8.03 Ratings
    User Ratings
    CrazyCallNet2Phone
    Likelihood to Recommend
    8.7
    (3 ratings)
    9.2
    (5 ratings)