TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crazy Egg

    Score8.1 out of 10
    N/ACrazy Egg is a heat map web analytics product.

    $24

    per month

    Optimal

    Score9 out of 10
    N/AOptimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.

    $2,388

    per year

    Pricing
    Crazy EggOptimal
    Editions & Modules
    Crazy Egg
    $24.00
    per month
    Starter
    $2388
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Crazy EggOptimal
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Crazy EggOptimal
    Considered Both Products
    Crazy Egg
    Chose Crazy Egg
    If I were in charge of the purchase decision, I probably would've gone with Hotjar, as they have additional qualitative data collection abilities other than heat and click maps. However, I inherited the purchase decision. Crazy Egg has been great for our click and heatmap needs.
    Incentivized
    Optimal Workshop
    Chose Optimal
    Optimal Workshop was the best tool that provided just what we needed and not anything more. The price point was also perfect for us as it provided room to try it out and then jump into a bigger package.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Crazy EggOptimal
    Likelihood to Recommend
    7.3
    (34 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    8.5
    (14 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (8 ratings)
    8.0
    (2 ratings)
    Availability
    7.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    2.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    8.9
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (2 ratings)
    -
    (0 ratings)