Creatio vs. Microsoft Dynamics 365
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Creatio | Score9.7 out of 10 | N/A | Creatio is a provider of a no-code platform to automate industry workflows. The Creatio offering includes a no-code platform (Studio Creatio), along with CRM applications for Marketing, Sales, and Service, industry workflows for 20 verticals and marketplace add-ons. Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. Sales Creatio - an end-to-end… | $10,000 per year (minimum price for new users) |
 Microsoft Dynamics 365 | Score7.4 out of 10 | N/A | Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products. | $44 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Creatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Additional AI Tokens are available for $150 per pack. 5 user minimum. | — | ||||||||||||||
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| Low-Code Development |
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Creatio | Microsoft Dynamics 365 | |
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| Likelihood to Recommend | 9.7 | 6.3 |
| Likelihood to Renew | 9.9 | 8.0 |
| Usability | 9.1 | 6.3 |
| Availability | 9.1 | - |
| Performance | 7.3 | - |
| Support Rating | 10.0 | 8.0 |
| Online Training | 8.2 | 7.5 |
| Implementation Rating | 9.6 | 9.2 |
| Configurability | 9.1 | - |
| Contract Terms and Pricing Model | - | 3.8 |
| Ease of integration | 9.1 | - |
| Product Scalability | 8.2 | - |
| Professional Services | - | 9.0 |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |