Creatio vs. Soffront CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Creatio | Score9.7 out of 10 | N/A | Creatio is a provider of a no-code platform to automate industry workflows. The Creatio offering includes a no-code platform (Studio Creatio), along with CRM applications for Marketing, Sales, and Service, industry workflows for 20 verticals and marketplace add-ons. Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. Sales Creatio - an end-to-end… | $10,000 per year (minimum price for new users) |
 Soffront CRM | Score7 out of 10 | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Creatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Additional AI Tokens are available for $150 per pack. 5 user minimum. | — | ||||||||||||||
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| Low-Code Development |
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Creatio | Soffront CRM | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 7.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 9.1 | 8.0 |
| Availability | 9.1 | - |
| Performance | 7.3 | - |
| Support Rating | 10.0 | 7.0 |
| Online Training | 8.2 | - |
| Implementation Rating | 9.6 | - |
| Configurability | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |