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| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Critical Mention | Score7.5 out of 10 | N/A | Critical Mention headquartered in New York offers their eponymous media monitoring platform for public relations and crisis management. | N/A |
Meltwater | Score8.1 out of 10 | N/A | Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.) | N/A |
| Critical Mention | Meltwater | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Critical Mention | Meltwater | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Critical Mention | Meltwater | |
|---|---|---|
| Likelihood to Recommend | 1.6 | 8.0 |
| Likelihood to Renew | 10.0 | 8.0 |
| Usability | 9.0 | 9.0 |
| Availability | 8.0 | 10.0 |
| Support Rating | 10.0 | 7.5 |
| In-Person Training | - | 8.0 |
| Online Training | - | 8.0 |
| Implementation Rating | 10.0 | 6.1 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 9.1 |