CRM.COM vs. Stripe Billing

If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.

Incentivized

• Laravel integration. Our product is written in Laravel, which supports Stripe out of the box.
• Customer service. When I had questions during my integration, customer support was easily accessible, friendly and helpful.
• Modern UI creates a quick, seamless purchase process for the customer.
• The ability to generate one-off custom invoices (not associated with a specific product) allows us to bill for custom development services through the same payment processor.
• The backend dashboard is well laid out and provides lots of great information.
• Test mode makes testing purchases quick and painless.
• Great looking customer-facing invoices.

Incentivized

• It's pretty code-intensive to set up. You have to be a developer to get it on your site -- I feel like it should be more turnkey.
• Better reporting and analytics -- why should i have to subscribe to yet another sass platform like Baremetrics to get better metrics -- feel like these should be onboard at Stripe. If a competitor came along with better metrics, we would switch.

Incentivized

I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.

Incentivized

Our firm switched to Stripe because it came highly recommended by our developer. Apparently Stripe APIs are easily integrated into websites to provide all sorts of billing technology. And we are fond of their ability to attempt to collect payments from individual subscribers multiple times. However, Chase Paymentech did offer personal customer service that was quite stellar. As our company grows there is simply no way we can function without the ability to talk to someone in the case of an emergency

• Positive - integrates with WordPress, the platform we use at our company.
• Positive - everything is all in one place with customers.
• Positive - easy to navigate.

Incentivized