TrustRadius: an HG Insights company

Customer Thermometer vs. Medallia

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Thermometer

    Score6 out of 10
    N/ACustomer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton.

    $29

    per month

    Medallia

    Score8 out of 10
    N/AMedallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time.N/A
    Pricing
    Customer ThermometerMedallia
    Editions & Modules
    Runner (50 responses per month)
    $29.00
    per month
    Jumper (200 responses per month)
    $49.00
    per month
    Flyer (500 responses per month)
    $99.00
    per month
    Mach 1 (1,000 responses per month)
    $159.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer ThermometerMedallia
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    User Ratings
    Customer ThermometerMedallia
    Likelihood to Recommend
    -
    (0 ratings)
    9.2
    (21 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (2 ratings)