Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…
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ON24
Score 8.8 out of 10
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ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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Cvent Event Management
ON24
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Cvent Event Management
ON24
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Community Pulse
Cvent Event Management
ON24
Considered Both Products
Cvent Event Management
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Anonymous
Chose Cvent Event Management
Cvent offers a more user-friendly experience compared to other platforms. It is purely focused on event management, which means it has all the functionality we needed out of the box. It is especially well-suited for multi-session events and provides functionality that other …
Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites.
Some of the platforms we have used don't show up in the options available to select, but Cvent Event Management is definitely one of the most customizable and intuitive platforms we have used. They are also very consistent with their brand in the quality of the product they …
Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more …
Cvent Management is an easier platform to use to communicate with the clients. It also does not require the client to pay any fees to promote or set up their events. I feel like Cvent Management is more interactive when it comes to scheduling, planning and getting the word out …
The top reason I prefer Cvent Event Management over NetForum is the customer support. Our Account Manager and Customer Support Staff are in constant communication with us. They anticipate our needs and help us find the solutions. If we don't feel confident in a product, they …
Cvent Event Management is easier to use and quicker. It doesn’t lag, and all the information is already in Cvent Event Management so you don’t need to enter all the data.
These products emulate the Cvent Event Management product and offered reduced analytics and costs. However, they are lacking in integrations and expanded data analytics beyond basic information.
Both have pros and cons. E-touches is easier to sort registered attendees to accommodate preprinted badging options. Cvent Event Management - design capabilities are WAY better.
Cvent Event Management is more customisable and has a lot more features than other suppliers. I am able to fully customise the delegates experience, such as emails, website and registration form. The surveys also allow for sub questions which can be very handy if you want …
It's a night and day difference. Blackthorn was disaster and had SO many bugs. We have yet to run into a major issue with Cvent Event Management. Cvent Event Management did cost more money, but we're getting so much more. Blackthorn didn't have user friendly event emails, Cvent …
EventBrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and …
The Cvent Event Management platform outperforms Hubilo due to its event-wide integration. The platform provides all items in one central hub, allowing data to be shared seamlessly across the different areas. This removes the need for different products and software as the Cvent …
It has been several years since our organization used DoubleDutch. However, the main reason we switched was because Cvent's package was more desirable in that it offered an online registration system, attendee engagement, feedback survey, and event marketing. Since working …
I feel Cvent Event Management provides a more robust platform for keeping all of your event planning tools and content within one centralized platform. My experience of having to bounce from platform to platform only creates more room for error and usually leads to items …
Scaling at enterprise level. Event management is streamlined with centralized repository or events. Contacts, sponsors and registration. Integrations to upwards systems as well as downstream systems. Custom website, form, email management as well as workflow management. GDPR …
Based on Client requirements we have used Third party live event softwares. Since all those having similar functionality relating to Live event. But some have different and high features. Some other software have easy navigation and Separate Hub for Some workspaces and some have …
The best part in my view is running in a browser. This is such a great thing because you get around companies having firewall or security software that can block it from running properly.
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really …
ON24 is better than an average videoconference app because it's a holistic software that specializes in events in particular, so it's more engaging for the audience. It's different from Blackboard Collaborate because even though Blackboard Collaborate is great for college …
ON24 is a 3rd party virtual event integrated with Marketo Since we can not conduct event in Marketo ON24 full promo Marketo template clone ON24 URL, ON24 base link, event id and key tokens (event details given by marketer) ON24 Attendee Webhook trigger Once email is sent in …
It is more expiensive but the easiest to use. I think once we get Hubspot integrated properly, we will like it the best! If you have the money I think it is the best choice!
We have used In-expo way back in the day :) they did not provide the same support or confidence that ON24 has. We got with ON24 and have never looked back!
ON24 provides way more opportunities for customization of the virtual spaces. ON24 has an efficient process for uploading resources and making them accessible to the attendees. ON24 has more protection measures to ensure only registered clients can attend the sessions. ON24 …
Stream go is a smaller organisation but their ability to offer in event support as standard at no extra cost is to be applauded and very much essential when we have different people putting events on all of the time. ON24 may be better suited to large global organisations, …
I think when it comes to the list of features that you want for your webinar platform, ON24 checks more boxes than any other provider. It's not perfect. We will likely use a different platform when we need the audience to be able to come off mute but that's really our only …
ON24 offers way more branding and personalization options then GoTo did in the past. We currently are really able to set up the webinar consoles to our branding. Next to that On24 offer more engagement options. Also the reporting both per event and on account level are more …
ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education …
We previously hosted our webinars on Zoom, which was a much less interactive format and not really scaled for such large-scale events that we have been hosting. The On24 consoles are really great and we are able to have links to share with our audience. The on-demand format …
Teams can be considered a competitor for ON24. It is free for us to use. However, it does not allow for the same level of analytics or customization. There is no back-end area for the presenters that allows for better control of the presentation. Cheaper, but misses on a lot of …
The breadth of features is such that Cvent Event Management is a strong choice for events of significant scope and complexity, particularly in volume and diversity of programming. The learning curve may be on the steep side for customers with simpler needs, though Cvent Event Management is addressing this by providing more streamlining in their solution suite.
Having a platform where you can engage customers. It’s not only about the presentation, the polling, and customer engagement allows us to get feedback from customers. A major win for us is that it requires zero software to be downloaded. Running it within the browser window is such a huge impact. When webinar providers have software involved there could be issues with the end user trying to install and run it due to security settings or software.
Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
Detailed analytics in every field include surveys, unique clicks, and downloads.
Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.
You have to implement a workaround to use images in your session descriptions.
They tend to add features by acquiring other platforms, but then don't always cleanly integrate them into Cvent itself, so they always seem sort of ratcheted on.
The media and document library is pretty basic, so you need to take extra steps to link PDFs and other documents within the registration process if you choose to host the docs on Cvent.
ON24 sometimes does not work well with some of our clients firewall and VPN if they are attempting to join from their office.
ON24 can sometimes freeze and our trainers are unable to resolve the issue and are forced to reschedule the session or move to another platform available.
ON24 does not track the correct data for our number of registrants for forums events. So, the analytics component is not valuable to us.
I enjoy the app and what it has to offer. It makes working in events a lot easier! Before I would have to go to our warehouse and print name badges and write out different names if they needed it. Attendees also did not have access to our breakout sessions. Now, I can adjust names onsite and we can allow attendees to access our sessions before the event begins
Our Marketing team has seen significant time savings with the number of webinars we produce since using ON24. It's very scalable, and the onboarding and training for a new team member is fairly easy. The customer support of the ON24 team has also been impressive. They also release new feature on a fairly regular basis, and the webinars they do focused on customers are beneficial.
Cvent has a lot of functionality, which can be overwhelming to new users who are not too technically savvy. However, Cvent does a great job of providing tools and support for users to learn and troubleshoot. I also appreciate the work and progress that Cvent has been making in Accessibility.
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites.
We selected ON24 due to organizational alignment and tool consolidation but I am more than happy with the decision to move over to this tool. It has been by far the easiest and least frustrating webinar tool I have used in 5+ years of digital marketing. It allows me to bring the product marketers asks closer to reality.
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
The Cvent suite of events has drastically reduced redundant work throughout our events department allowing us to streamline a lot of the registration/software aspects of our events and allow us to focus on other areas of our events that had previously been placed on the back burner.
Since Cvent Event Management is so widely use, many of our attendees, exhibitors and speakers are familiar with the platform so they are able to seamlessly operate within it for their needs with little to no learning curve.
We're able to pull more accurate and customized reports based on specific information we need with each event.
We able to offer our registrants a more customized experience with their registration and event platforms. This allows us to customize and innovate our events in new ways we previously hadn't been able to.
