Cvent Event Diagramming vs. Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Diagramming
Score 9.5 out of 10
N/A
Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting customers. The vendor boasts over 175,000 unique users who rely on Social Tables and state that over 4 million events have been planned within the platform.
$0
Webex Events (formerly Socio)
Score 8.5 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
Cvent Event DiagrammingWebex Events (formerly Socio)
Editions & Modules
ESSENTIAL
$0
PROFESSIONAL
$199
per month billed annually
CUSTOM PACKAGE
Contact
No answers on this topic
Offerings
Pricing Offerings
Cvent Event DiagrammingWebex Events (formerly Socio)
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event DiagrammingWebex Events (formerly Socio)
Considered Both Products
Cvent Event Diagramming
Chose Cvent Event Diagramming
There are other CAD systems used by my employer. This brings more to the table with allowing us to seat attendees it is not only a CAD program, it seats attendees so we can see who has checked in and who has not. That is something the other CAD systems cant even touch.
Chose Cvent Event Diagramming
It's accurate - everything else I used is merely a template. Without the accuracy it's all a guess, the accuracy has allowed me to maximize our spaces to fit a client's needs!
Chose Cvent Event Diagramming
I have not used another software
Chose Cvent Event Diagramming
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to …
Chose Cvent Event Diagramming
It's the most comprehensive tool to stay organized, and on top of everything, when planning for large or small events.
Chose Cvent Event Diagramming
I believe my organization has evaluated Eventbrite in the past. I'm not too familiar with Eventbrite and if it is similar to Cvent Event Diagramming. Overall, Cvent Event Diagramming seems rather advanced and a unique type of software. We have had such a great experience with …
Chose Cvent Event Diagramming
It’s nice because we can use visuals with social tables and easily see our event in front of us. We selected this program because it is the easiest to use. Once you learn how to use it, you can really create a floor plan for any of your spaces and venues.
Chose Cvent Event Diagramming
I have also used another event diagramming software in the past, Meeting Matrix. I believe that program just created simple diagrams that you could export and send to meeting planners. Cvent Social Tables has a much more robust functionality--more than just diagrams. The …
Chose Cvent Event Diagramming
Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are …
Chose Cvent Event Diagramming
A2Z Floor Plan Developer is similar to Cvent Social Tables, but I think Social Tables is a bit more interactive. There are more options than just building a floor plan, you can actually assign sponsors, build the AV portion of the event, and color code the floor which is very …
Chose Cvent Event Diagramming
I have used other floorplan platforms before, but Cvent has more options and is much more user friendly.
Chose Cvent Event Diagramming
We haven't found any.
Chose Cvent Event Diagramming
  • A specific tool designed for industry requirements and isn’t a generic off the shelf tool.
  • Designed by and for event professionals.
Chose Cvent Event Diagramming
This is the only program that I have used for room layouts. Otherwise, I would find a manual way within Word.
Chose Cvent Event Diagramming
I have used two other types of event diagramming software previously, including Optimum Settings ii and Meeting Matrix. Both were extremely dated, and the programs looked like they still lived in the late 1990s despite being used in the 2010s. OSGi was out of business and had …
Chose Cvent Event Diagramming
I have not used other products like Cvent Social Tables. We used to make floorplans using PowerPoint. We would use the general outline of the room with circles and squares. Worked almost just as well as social tables, and it was easy for the client to make changes without …
Chose Cvent Event Diagramming
Caterease is what our team uses, and while it's suitable for putting together menus, it lacks the broad logistics/calendars and timelines that I've seen with Cvent Social Tables.
Chose Cvent Event Diagramming
I have never created a floor plan in Cvent Social Tables directly - is it even possible? I think a benefit for Cvent Social Tables would be to create badges via an attendee list, or is it possible, and I don't know about it?
Chose Cvent Event Diagramming
The level of training required in Cvent Social Tables is minute compared to a more sophisticated program like Vectorworks or AutoCad 360.

We can get what we need completed in a fraction of the time. The ability to plan ahead and rely on Social Tables in doing so is a real …
Chose Cvent Event Diagramming
In my opinion, Cvent Social Tables is the most user-friendly platform for building floor plans. They also partner with so many venues--that makes it helpful to use. The other platforms listed are more helpful if you are building something like a set from scratch, but take much …
Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
We may make the switch to Zoom at some point because their new events product is very nice. And the brand recognition of Zoom is helpful for adoption as well. But we stay with Webex Events for now because we are a bit all in on it as it's where we run all of our events.
Chose Webex Events (formerly Socio)
The Webinar experience from Zoom to Webex Events is a night and day difference. With Zoom our team would experience glitching and delays in audio/video, whereas with Webex Events, we would not. The only delay would be in the chat, as it would need time to catch up by a few …
Chose Webex Events (formerly Socio)
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very …
Chose Webex Events (formerly Socio)
Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
Chose Webex Events (formerly Socio)
Webex Events stood out because of the feature allowing for easy sign-on with Google accounts. Our schools use Google accounts for staff email, so this made registration and app access fairly easy. We received very few messages requesting assistance with registration or app …
Chose Webex Events (formerly Socio)
Webex Events (Socio) is more conducive to larger meetings and networking. Guidebook served its purpose when our convention was on a smaller scale, and we didn't need additional functionality. Now that we have grown to a 1,000+ meetings, we need to have those additional features …
Chose Webex Events (formerly Socio)
Hopin and Handshake
Chose Webex Events (formerly Socio)
Glassdoor.com
Chose Webex Events (formerly Socio)
Socio was the most affordable, has a great team, and they're super easy-to-use. It's a comprehensive tool with a ton of capabilities, but we didn't feel like we were overpaying for a ton of bells and whistles that we wouldn't use.
Chose Webex Events (formerly Socio)
I have had an opportunity to use BlueJeans Meetings before we switched to Webex Events. The main difference that I have discovered is that Webex Events has more conferencing features and less costly as compared to others. It has modern features that helps the user in preparing …
Chose Webex Events (formerly Socio)
I did thorough research with about 6 other companies before deciding on Webex Events. This included multiple Zoom calls/demos on the product, free trials to try them out, etc. the prompt, and excellent customer service were very noticeable to me. They were very helpful and …
Chose Webex Events (formerly Socio)
My experience with Webex Events has been the best and every event that we plan and execute with this tool is implemented successfully. The features that are set up in this product are simple and any member joining our meeting finds a simple process. The data dashboard gives us …
Chose Webex Events (formerly Socio)
WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
Chose Webex Events (formerly Socio)
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to …
Chose Webex Events (formerly Socio)
Functionality and the ability for people that may not be very tech-savvy to use it was very important and Socio was that platform for my organization and what we needed.
Chose Webex Events (formerly Socio)
It was a close call, but the deciding factor was the unmatched support we got with Socio. At Hopin, we would have to pay thousands extra to have support from their team (with building the site, external and internal questions, linking registration, etc). With Socio, we had …
Chose Webex Events (formerly Socio)
By far, Socio offered the greatest value... functionality compared to cost. It was a no brainer! Socio also won the day with customizable and pre-assigned schedules, which save our attendees quite a bit of time! We also appreciated the opportunity to upgrade to the white label …
Chose Webex Events (formerly Socio)
Guidebook is more suited for an in-person event, but Socio is more feature-rich.
Chose Webex Events (formerly Socio)
I was not the one who decided to use Socio but we have used another provider last year which was no where near as good. I am not sure who it was, I'm sorry!
Chose Webex Events (formerly Socio)
Socio was the only one who was able to meet its promise to connect to our website and perform as hoped. Their customer service far surpasses the others but they also were price competitive.
Chose Webex Events (formerly Socio)
We didn't consider any other platforms. Once I came across Socio I knew it was the perfect fit for our event's goals. We had a very short time frame for getting our virtual event set up and the Socio team jumped right in and was SO helpful at getting us up and launched in two …
Chose Webex Events (formerly Socio)
Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies.
Chose Webex Events (formerly Socio)
I, unfortunately, was not a part of the vetting process so I'm unable to fairly rate it against other products.
Chose Webex Events (formerly Socio)
I was not part of the decision to use this as our platform for the event.
Chose Webex Events (formerly Socio)
I like OneCause, but it is lacking in the ability to engage my attendee. I use the donation and silent auction links within my Socio account to tie it all together. The event platform area of Onecause is not enough to keep my guests engaged. When I added Socio to my events, my …
Features
Cvent Event DiagrammingWebex Events (formerly Socio)
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Diagramming
7.0
Ratings
18% below category average
Webex Events (formerly Socio)
8.4
Ratings
1% above category average
Responsive Design for Web Access6.40 Ratings8.20 Ratings
Mobile Application7.10 Ratings8.50 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.60 Ratings8.30 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Diagramming
7.3
Ratings
16% below category average
Webex Events (formerly Socio)
9.3
Ratings
8% above category average
Calendar integration6.40 Ratings10.00 Ratings
Meeting initiation7.30 Ratings10.00 Ratings
Integrates with social media6.40 Ratings10.00 Ratings
Slideshows7.30 Ratings9.00 Ratings
Event registration9.10 Ratings8.80 Ratings
Record meetings / events00 Ratings8.10 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Diagramming
3.2
Ratings
88% below category average
Webex Events (formerly Socio)
7.6
Ratings
8% below category average
Live chat2.70 Ratings7.50 Ratings
Q&A3.60 Ratings7.50 Ratings
Audience polling00 Ratings7.70 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Diagramming
7.6
Ratings
9% below category average
Webex Events (formerly Socio)
8.4
Ratings
1% above category average
User authentication7.30 Ratings8.40 Ratings
Participant roles & permissions7.30 Ratings8.50 Ratings
Confidential attendee list8.20 Ratings8.50 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Diagramming
6.0
Ratings
34% below category average
Webex Events (formerly Socio)
8.5
Ratings
0% above category average
Branding options5.80 Ratings8.20 Ratings
Integration to Marketing Automation5.80 Ratings00 Ratings
Attendee list export6.40 Ratings8.80 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Diagramming
5.5
Ratings
41% below category average
Webex Events (formerly Socio)
7.8
Ratings
6% below category average
Registration, RSVP, and ticketing7.30 Ratings7.90 Ratings
Email marketing7.30 Ratings10.00 Ratings
Audience engagement1.80 Ratings7.60 Ratings
Networking7.30 Ratings7.30 Ratings
Event analytics3.60 Ratings8.10 Ratings
Livestreaming00 Ratings7.40 Ratings
Event recording00 Ratings8.00 Ratings
Virtual booths00 Ratings6.20 Ratings
Best Alternatives
Cvent Event DiagrammingWebex Events (formerly Socio)
Small Businesses
Whova
Whova
Score 8.9 out of 10
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
Whova
Whova
Score 8.9 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Enterprises
Whova
Whova
Score 8.9 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event DiagrammingWebex Events (formerly Socio)
Likelihood to Recommend
8.5
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Support Rating
8.3
(0 ratings)
8.2
(0 ratings)
User Testimonials
Cvent Event DiagrammingWebex Events (formerly Socio)
Likelihood to Recommend
It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space
Read full review
I think it would work for:
  • Workshops with many people.
  • Quarterly's meetings with people all around the world.
  • If you want to create a digital training with lots of participants...
I feel like it's not as needed in videocalls that can be fixed with webex teams because of the number of participants or at events that need a more personal approach where you need everyone constantly interacting.
Read full review
Pros
  • Scaling - I love that you can scale a layout in the program, and it tends to be pretty spot on. For example, we could have 20 different measurements for a street, once we type in a single measurement the rest auto fills (and is REALLY close to accurate).
  • Uploading - I love that you can upload images and mark all over them. Particularly, you can upload google earth images for outside festivals, and scale them accordingly.
  • Creating - In the program you can create a diagram based on the size of the room. For example, if you know you have a 40x80 tent, you can make a custom layout and build the whole thing.
  • Setup Templates - These templates make it easy for you to auto fill an entire room with rounds, rectangles or other formations without having to fill them all in individually.
Read full review
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
  • A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.
Read full review
  • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
  • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
  • Documentation and knowledgebase could be more substantive.
Read full review
Likelihood to Renew
No answers on this topic
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
Read full review
Usability
Cvent Diagramming really does cover the bases for us. It's an easy to use program that anyone can figure out. It's got collaboration features so we can share with clients and they can make their own edits. Venues can send us there floorplans and send directly to us for edits. Overall: their templates, table numbering feature, measuring, scaling and shape/object tools make building floorplans easy
Read full review
Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
Read full review
Support Rating
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Read full review
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Alternatives Considered
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well
Read full review
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very satisfied with our experience with WebEx Events.
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Return on Investment
  • Has saved us 10+ staff hours per event.
  • Has streamlined our registration and check-in process, saving us an hour+ on-site, plus ensuring a safer and more enjoyable experience for staff and attendees.
  • Has saved us up to $1,000+ for signature events when managing F&B budget items.
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  • We had more sponsorship applications than usual due to using Webex and the multiple sponsorship capabilities.
  • We had more attendance than in previous years due to using Webex since it is so incredibly user-friendly.
  • We increased ROI by using Webex over other platforms due to pricing and features.
Read full review
ScreenShots

Cvent Event Diagramming Screenshots

Screenshot of Diagramming SoftwareScreenshot of Check In and Attendee ManagementScreenshot of Photo-Realistic 3DScreenshot of Seating and Attendee ManagementScreenshot of Sales & Catering CRM Software

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.