Datto Autotask PSA vs. GLPI
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Autotask PSA | Score8.9 out of 10 | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
 GLPI | Score9.4 out of 10 | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month |
| Autotask PSA | GLPI | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $1,200 per installation | ||||||||||||||
| Additional Details | — | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Autotask PSA | GLPI | |||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Autotask PSA | GLPI | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | 9.0 |
| Support Rating | 8.4 | - |