Datto Autotask PSA vs. ServicePro
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Autotask PSA | Score8.9 out of 10 | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
 ServicePro | Score6 out of 10 | N/A | ServicePro is an IT service management solution that can be hosted on-premise or deployed through the cloud. It includes features such as change, incident / task, and project management. | N/A |
| Autotask PSA | ServicePro | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Autotask PSA | ServicePro | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||||||||
| ITSM asset management |
| |||||||||||||||||||||||||
| Change management |
| |||||||||||||||||||||||||
| Autotask PSA | ServicePro | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 6.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 8.4 | - |