Dayforce vs. PowerDMS by NEOGOV

Dayforce has great customer support, and you can always count on them to get you the professional help you need. It is a great place to store all your personal data in a very secure manner by assigning different user roles. The only thing where I wouldn't see it appropriate is for very small-scale companies, less than 50 people.

Incentivized

Getting 100% signature compliance on policy updates used to take months but since automating out policy management updates in PowerDMS, we can get 100% compliance in as little as 2 weeks. Internal requests for things such as training, purchases, etc used to be pushed up the chain of command via a paper copy and would often get misplaced or lost in a full mailbox. Using PowerDMS to automate those requests put the power back in the requester's hands and increased transparency and accountability across the organization.

Incentivized

• Payroll - it shows everything in real time and it runs quickly.
• People - Having all employee details from the offer letter to W2 information in the same spot.
• Dayforce Wallet: The on-demand feature is fully integrated with Timesheets and Payroll. What shows in one will be in the other.

• PDMS is extremely user-friendly from both the administrator aspect and the user.
• The workflow process is awesome and easy to set up.
• PDMS's support team is barred none. We've never had issues with reaching out to find a simple solution to our challenges.

• In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
• Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
• Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired

Incentivized

• The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
• Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
• It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.

Incentivized

We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.

Incentivized

I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.

I give Dayforce a 10 because it was easy to integrate into our network since it was cloud-based. It is also user friendly and easy to maneuver around the web site. We were able to integrate three separate applications into just one site which made it easier for employees to access the tools they need

Incentivized

While not necessarily user-intuitive, with a small amount of dedication to training and learning how the system functions, it becomes very usable. I would say that the usability scale is quite user-dependent. For a standard user that just needs to review and sign documents, it is very easily used. On the other end, management does a bit more of a learning curve.

Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.

Incentivized

Never had an issue with PowerDMS not being available. Speed is an issue from time to time

We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.

We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.

This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.

Incentivized

I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.

This training was at insights, it was great once we have been on the system for a while so it makes sense.

In-person training works really well.

The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.

Incentivized

Online training works well and keeps from having to have classroom training

Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you

Incentivized

Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.

Having Payroll, HR, Time, and Benefits all in a single application with Dayforce has significantly improved efficiency and accuracy. Unlike other solutions with third-party integrations, Dayforce eliminates data silos, reduces errors, and saves time by streamlining processes, providing a more cohesive and user-friendly experience. Dayforce also had a competitive price point versus competitors

Incentivized

Our previous document product was Image Silo. It was a stable-enough product, but was strictly an indexed filing system. PowerDMS goes well beyond indexing (which it does very well) and provides countless more features and functions as described above. I would describe the difference between our previous product and PowerDMS like the difference between the library and the Internet. Both contain information, but on is limited, while the other has it all.

Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.

Because of features and functions.

• Easy to integrate to SAP Fiori an BlueWorx
• The efficiency within Ceridian DayForce has allowed our payroll department of only 2.5 FTE handle paying ~3,000 employees.
• Easily handles the differences and nuances in our multiple bargaining agreements. Everything from different pay schedules and unique rates/bonuses for some of the most detailed/granular CBA details.

Incentivized

• Created efficient processes for approving document revision
• Migrated what originally was a paper system to electronic
• Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.

Incentivized