Dayforce is a people platform that simplifies HR operations. As a unified HCMS, it delivers HR, payroll, benefits, workforce management, talent, and analytics—helping organizations boost productivity, stay compliant, and make smarter decisions with embedded intelligence and personalized experiences.
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TriNet
Score 4.5 out of 10
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TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
The impact is that everything is in one place, our team also created content in the HUB and this has been extremely helpful and useful for employees to access information as needed. This has everything from benefits information to compliance. The tool has helped employees get …
It is much easier to have access to all employee information in one place. At my other companies, we used different programs for different aspects of HR. If you needed information, you had to call people in other offices/locations to find what you were looking for. Dayforce …
Having Payroll, HR, Time, and Benefits all in a single application with Dayforce has significantly improved efficiency and accuracy. Unlike other solutions with third-party integrations, Dayforce eliminates data silos, reduces errors, and saves time by streamlining processes, …
It has been timesaving having all in the same application as for the most part information flows over. We have had some issues using Lever being integrated into our payroll system. We have also had issues with taxation and retro adjustments. We have to manually fix them. It …
ADP has a lot of system errors, especially on Mondays. I haven't noticed anything like that working with Dayforce. But I like that you can easily access employee's timecard via ADP, by just searching an employee and open its timecard. In case of Dayforce, you have to open …
By having a single application we have seen an increase in our efficiency and an accuracy in our data. Our previous system had third party modules for many systems and they didn't do a good job "talking" to each other. Our data was often incorrect, charging employees the wrong …
Due to it being an all-in-one application, we are able to
look at the information that is stored and make meaningful and accurate
decisions based on that info instead of trying to pull information from
Dayforce is one of the only systems that allows us to list multiple work assignments. In the fitness industry this is crucial since most team members do multiple jobs. Having everything in one place makes our jobs as administrators so much easier. Couldn't imagine using modules …
I have found the process to be more straightforward. When you have data flowing back and forth, you can update once and not worry about it. In the past, we had a file feed from time and attendance to payroll. The biggest problem was that when you missed that feed, you had to …
Processes flow nicely having all in one system and there is one contact (Dayforce) in case there in an issue. Once you understand how the system works, you will understand how the system flows. I have worked in another payroll system where we had to upload timecards. While it …
the ease of use in unmatched in my experience with other vendors. We are able to use Ceridian Dayforce to accomplish many goals without the need for other vendors. However, we do have other outside vendors we are required to use that we are able to integrate successfully with …
having it all in one place has made it easier for managers to view employees time cards and pay, helped eliminate usage of multiple systems by payroll, and helped training of new hires within business units
We are considering using the Engagement Survey this next year. The benefits are that our staff are already familiar with TriNet and trust the platform with their data. TriNet also offers insight through consultancy as well as as best practices for the Engagement Survey. We may …
TriNet was already in use when I started, I switched off of this software as soon as I was able to. ADP and Sequoia both had better customer support, though similar reporting functionality and UX. TriNet was better than both at payroll.
I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
TriNet has way more features and functionalities than Gusto. Specifically, the HR function is a big life from mine and the VP of Operations shoulders, and it's nice to have an HR function where we can direct the team to.
I used Insperity for 1 year. they sold me mid year and screwed up our health insurance (something they promised me wouldn't happen which made the relationship start off bad. Their service was pretty good though, they were helpful just a little more expensive and had better …
Both Insperity and TriNet have failed us in the same and different ways. Justworks was initially more expensive for benefits than TriNet. However, TriNet's benefits renewed with an average 10% increase, so we did not see savings for very long. If we could just be free of a …
I didn't select TriNet, it was at my organization when I got here. No one at TriNet gave my company information on how hard it is to move companies in the middle of the quarter. Even UKG did that. I think that every other system works better.
These were specifically for Payroll and some HR, we did not use the PEO options for these companies. When we decided to go with a PEO these two companies either did have what TriNet offered, the prices were much higher. The switch over to TriNet was much easier than the …
I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, …
Overall, it was a better product, and it was also more cost effective. We ended up with better benefits for our employees and lower fees while also experiencing a better platform. The competitor was trying to charge us a very large one time set up fee, which we did not have …
Trinet was selected because they have a robust platform and many services that they provide. In addition, the first year discount provides piece of mind when changing providers.
I was not a part of the selection process, as I was brought in after we began using TriNet. I have seen others, though, and prefer this to anything else I have encountered. I very much like the look of the platform, but most importantly, the people that assist with each …
Dayforce has great customer support, and you can always count on them to get you the professional help you need. It is a great place to store all your personal data in a very secure manner by assigning different user roles. The only thing where I wouldn't see it appropriate is for very small-scale companies, less than 50 people.
For the areas I outlined previously, TriNet is the perfect solution for a young company (start up) to get 1) payroll services, 2) benefits (large offering, best rates), and support when critical issues come about and you don't have an HR Dept. The rates are the best. The people I work with are why I'd keep coming back.
Expense management could be improved upon. We use a state bank for credit cards, and we were unable to link our credit card accounts directly. I have a workaround, but it means manually uploading the charges. Also, in this particular area, the support is not the best.
Also in expense management, while it has many fields for you to enter information, some of those don't show up on the reports.
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
I give Dayforce a 10 because it was easy to integrate into our network since it was cloud-based. It is also user friendly and easy to maneuver around the web site. We were able to integrate three separate applications into just one site which made it easier for employees to access the tools they need
Being only 8 months into using the product there are still some things I need to learn, but I am sure as we start to use the product to it's full potential the usability score will go up. The expense interface is a little clunky to what we have used in the past, but the employees are happier that they can have their expenses direct deposited instead of getting an expense check.
Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.
We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.
again tough to say. Our account manager - 10 most others - 6 Benefits - 5 HR support - 2 (the joke in my team is "why ask, he's just going to say "do this and then check with your legal dept.") If we have to do our own research why do we need you. Like I said, great for smaller companies that don't have an HR team. There is almost an attitude of "we are TriNet, this is how we do it, deal with it. You're in our platform now". Every client may have different needs and TriNet needs to be able to adapt to them. The new role of strong HR teams is business partners - TriNet struggles with this and seems to be stuck in old "tell you what to do", plan the Christmas party and buy cake once a month for birthdays. Its timer to move forward!
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
Having Payroll, HR, Time, and Benefits all in a single application with Dayforce has significantly improved efficiency and accuracy. Unlike other solutions with third-party integrations, Dayforce eliminates data silos, reduces errors, and saves time by streamlining processes, providing a more cohesive and user-friendly experience. Dayforce also had a competitive price point versus competitors
I was no involved in the decision to use TriNet as it was in place before I started my role but I have since looked at Deel but they were not able to offer the same level or variety of benefit options as TriNet so that is why we have stayed.
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
The efficiency within Ceridian DayForce has allowed our payroll department of only 2.5 FTE handle paying ~3,000 employees.
Easily handles the differences and nuances in our multiple bargaining agreements. Everything from different pay schedules and unique rates/bonuses for some of the most detailed/granular CBA details.
Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
