Deputy vs. TeleDriver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 7.2 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
TeleDriver
Score 9.0 out of 10
N/A
TeleDriver, from Enghouse, offers precise timekeeping and management of operator work assignments, from anywhere, as well as tools for managing a driver workforce, with modules for Driver Management, Work Picking, Daily Dispatch, Timekeeping, and Performance Management.N/A
Pricing
DeputyTeleDriver
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
No answers on this topic
Offerings
Pricing Offerings
DeputyTeleDriver
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DeputyTeleDriver
Features
DeputyTeleDriver
Workforce Management Software Features
Comparison of Workforce Management Software Features features of Product A and Product B
Deputy
6.0
Ratings
12% below category average
TeleDriver
-
Ratings
Scheduling and Shift Management8.00 Ratings00 Ratings
Workforce Reporting and Analytics5.00 Ratings00 Ratings
Workforce Compliance Monitoring9.00 Ratings00 Ratings
Mobile Accessibility10.00 Ratings00 Ratings
Task Assignment and Tracking5.00 Ratings00 Ratings
Forecasting and Resource Planning3.00 Ratings00 Ratings
Staffing Forecasting and Resource Planning3.00 Ratings00 Ratings
Shift Swapping and Time-Off Requests5.00 Ratings00 Ratings
User Ratings
DeputyTeleDriver
Likelihood to Recommend
7.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Availability
9.5
(0 ratings)
-
(0 ratings)
Performance
9.2
(0 ratings)
-
(0 ratings)
Support Rating
8.4
(0 ratings)
-
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
6.2
(0 ratings)
-
(0 ratings)
Configurability
7.8
(0 ratings)
-
(0 ratings)
Ease of integration
6.7
(0 ratings)
-
(0 ratings)
Product Scalability
9.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
DeputyTeleDriver
Likelihood to Recommend
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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It's an excellent application because it compares the irrational rating for others clouds storage services.
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Pros
  • Timesheet scheduling & alerting employees of schedules
  • Ease of use - the guys can easily clock in and out and adjust time sheets as needed
  • Communication with our accounting package - it integrates seamlessly with Xero and speeds up payroll significantly.
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  • Everyone UN agency deserves free unlimited cloud storage services. Developers, students, etc will use it.
  • It compares the irrational rating for others cloud storage services: Google Drive, OneDrive, Dropbox, iCloud — and it provides a free service for saving your media in private while not limited to the balance of the globe.
  • All the options that are present can discretion, power, and powerfulness keep free” and that they will add some new options for business groups or power users.
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Cons
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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  • If we’re run out of operational prices for server and domain renewal fees, we’ll stop this service with notification to any or all users a minimum of three months before it’s gone.
  • Tele Driver has a period of time problems and is network-dependent.
  • It runs on remote servers; laborious to central. It encounters challenges of Information theft.
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Likelihood to Renew
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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No answers on this topic
Usability
The fact that my older staff, that do not know how to use a computer, can accurately clock in and out, request time off, and view their schedules, shows how easy Deputy is to use. The app you can download on your phone, it makes these actions, even more, user-friendly.
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No answers on this topic
Reliability and Availability
We have never had a problem with deputy being unavailable
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No answers on this topic
Performance
Everything is quick and easy
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No answers on this topic
Support Rating
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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No answers on this topic
In-Person Training
It was super easy and quick
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No answers on this topic
Online Training
Did a great job of getting us up to speed with their online documentation.
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No answers on this topic
Implementation Rating
I was told that deputy and Xero would interact and that I could do automated payslips and that’s true but they don’t [separate weekdays] and weekends which attract different pay grades. When trying to troubleshoot there has never been a solution.
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No answers on this topic
Alternatives Considered
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking failed to include these essential features. Furthermore, Deputy archives employee scheduling data and timesheets indefinitely even after the employee leaves, so that you have a record as required by law. We highly recommend Deputy.
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Because it has options like Media player, file sharing, drag, and drop, and more TeleDriver has disaster recovery and scalability.
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Scalability
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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No answers on this topic
Return on Investment
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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  • Tele Driver has unlimited cloud storage for our files and documents.
  • This can be the ASCII text file project to relinquish you what you merit.
  • Victimize the message API as your unlimited storage.
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.