Deputy vs. Verint Workforce Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Deputy | Score7 out of 10 | Small Businesses (1-50 employees) | Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what… | $2.50 per user |
 Verint Workforce Management | Score8.2 out of 10 | N/A | Verint® Workforce Management™ (WFM) is a cloud application that uses automation to simplify forecasting and scheduling of employees and bots across the enterprise, including contact centers, back offices and branch/service locations. The solution scales to accommodate a varying number of employees, channels, locations, time zones, schedule types, and request automation to meet the needs of mid-sized to global enterprise organizations. Verint removes the… | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | Verint offers a named user pricing model with SaaS and on-premise delivery methods. | ||||||||||||||
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| Deputy | Verint Workforce Management | |
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| Likelihood to Recommend | 7.6 | 8.2 |
| Likelihood to Renew | 8.8 | 8.4 |
| Usability | 9.1 | 7.6 |
| Availability | 9.5 | - |
| Performance | 9.2 | - |
| Support Rating | 8.4 | 6.8 |
| In-Person Training | 10.0 | 6.4 |
| Online Training | 10.0 | 7.3 |
| Implementation Rating | 6.2 | 6.2 |
| Configurability | 7.8 | - |
| Ease of integration | 6.7 | - |
| Product Scalability | 9.3 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 8.8 | - |