Deputy vs. Verint Workforce Management for Back Office
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Deputy | Score7 out of 10 | Small Businesses (1-50 employees) | Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what… | $2.50 per user |
 Verint Workforce Management for Back Office | Score7.3 out of 10 | N/A | Verint® Back-Office Workforce Management™ is a suite of solutions that aims to help improve speed, accuracy and efficiency of customer supporting, back-office functions. They can capture real-time data to create visibility across teams and optimize processes AND the workforce – both human and digital. Streamlining processes may result in ROIs like: · Reduction in backlogs · Lift in capacity · Cost savings · Faster turnaround… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Deputy | Verint Workforce Management for Back Office | |
|---|---|---|
| Likelihood to Recommend | 7.7 | 7.3 |
| Likelihood to Renew | 8.8 | - |
| Usability | 9.1 | 8.2 |
| Availability | 9.5 | - |
| Performance | 9.2 | - |
| Support Rating | 8.4 | - |
| In-Person Training | 10.0 | - |
| Online Training | 10.0 | - |
| Implementation Rating | 6.2 | - |
| Configurability | 7.8 | - |
| Ease of integration | 6.7 | - |
| Product Scalability | 9.3 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 8.8 | - |