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Dialpad Connect vs. Webex Calling

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Dialpad Connect

498 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Connect

    Score8.1 out of 10
    		N/ADialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

    $27

    per month

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Dialpad ConnectWebex Calling
    Editions & Modules
    Standard
    $27
    per month per user
    Pro
    $35
    per month per user
    Enterprise
    Contact sales team
    per user/per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Dialpad ConnectWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Dialpad ConnectWebex Calling
    Considered Both Products
    Dialpad
    Genesis Castro
    Case Assistant in Legal at Van Law Firm (Legal Services, 51-200 employees)
    Chose Dialpad Connect
    With Dialpad there is no need for external apps or VPN to make ir work properly, it connects in one click. It has All in one features to organize your Workflow. Communication is beyond one area but multiple. The audio and video quality stand up and the costumer service is …
    Incentivized
    Cisco
    Erron Jones
    Product Manager in Sales at Kordia (Telecommunications, 201-500 employees)
    Chose Webex Calling
    In our market, Dialpad Meetings is a higher cost option due to call bundling. The app itself is great in that it comes with live transcription for all calls as standard. This is something we find lawyers and recruiting agents like a lot. Teams is more like something that is …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Dialpad ConnectWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    8.3
    62 Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio8.461 Ratings8.216 Ratings
    High quality video8.236 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    7.9
    26 Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing7.926 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    8.3
    37 Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration8.431 Ratings6.916 Ratings
    Meeting initiation7.927 Ratings6.915 Ratings
    Record meetings / events8.731 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    8.2
    20 Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat8.220 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    8.0
    35 Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication7.828 Ratings8.115 Ratings
    Participant roles & permissions8.233 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    8.2
    56 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX8.227 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)7.833 Ratings7.8104 Ratings
    Directory of employee names8.752 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    8.3
    68 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules8.956 Ratings7.3142 Ratings
    Call recording7.562 Ratings7.5136 Ratings
    Call park8.445 Ratings7.1131 Ratings
    Call screening8.651 Ratings7.4123 Ratings
    Message alerts8.763 Ratings8.4124 Ratings
    Business SMS/External Messaging8.755 Ratings7.810 Ratings
    Online Fax7.416 Ratings7.27 Ratings
    Voicemail Transcription8.364 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    7.7
    57 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS7.737 Ratings8.4135 Ratings
    Mobile app for Android7.733 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Dialpad Connect and Webex Calling
    Feature
    Dialpad Connect
    7.9
    49 Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management8.239 Ratings7.616 Ratings
    Team messaging8.135 Ratings7.517 Ratings
    Team document sharing7.721 Ratings6.216 Ratings
    Call and meeting analytics7.839 Ratings6.917 Ratings
    User Ratings
    Dialpad ConnectWebex Calling
    Likelihood to Recommend
    7.6
    (291 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    9.8
    (2 ratings)
    Usability
    8.5
    (46 ratings)
    9.1
    (4 ratings)
    Availability
    8.3
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (57 ratings)
    8.5
    (3 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.7
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)