Discord vs. Webex App

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.5 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.N/A
Webex App
Score 8.3 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
DiscordWebex App
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
DiscordWebex App
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DiscordWebex App
Considered Both Products
Discord

No answer on this topic

Webex App
Chose Webex App
They are all good but when we have a great number of students Webex works better. Webex has an excellent visual interface, Discord does not. Webex is more interactive than the others. Zoom is limited by time to 40 minutes. Google Meet does not offer the option to record all …
Chose Webex App
Webex App provides a great interface with either default dark mode or detected the machine settings. It offers a straight forward easy to use user interface and provides all important elements to have successful communications with other members and great integration with …
Chose Webex App
Webex compete nicely with other communication tools but it only really shines when you use the whole cisco environment and start using all of its capabilities like chatbots notification planning and such.
Chose Webex App
These programs (including Webex) all do just about the same thing, each with its own little quirks and features. I would not say Webex has any major advantages or disadvantages to the other platforms. Webex is very easy to set up both on desktop and mobile, and very easy to …
Chose Webex App
Before figuring out about Webex [App], I was using "Zoom Meeting" and felt constrained by some features that really held me back. When I moved to Webex [App] calling I was shocked by the number of features and options on my finger clicks, the noise cancellation, the beautiful …
Chose Webex App
Cisco Webex Teams I feel is best of breed and feature-rich. There were no features that a competitor had that Cisco Webex Teams did not. Through many acquisitions, we ended up with a plethora of collaboration tools, and because we were already a large Cisco customer, the …
Features
DiscordWebex App
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
Ratings
6% above category average
Webex App
6.9
Ratings
11% below category average
Task Management8.40 Ratings7.30 Ratings
Gantt Charts9.00 Ratings7.90 Ratings
Scheduling8.00 Ratings8.00 Ratings
Workflow Automation7.00 Ratings5.30 Ratings
Mobile Access9.20 Ratings8.00 Ratings
Search8.70 Ratings6.40 Ratings
Visual planning tools7.00 Ratings5.40 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.9
Ratings
1% below category average
Webex App
7.7
Ratings
3% below category average
Chat9.50 Ratings8.50 Ratings
Notifications9.20 Ratings8.60 Ratings
Discussions9.50 Ratings8.90 Ratings
Surveys8.00 Ratings6.40 Ratings
Internal knowledgebase9.10 Ratings6.90 Ratings
Integrates with GoToMeeting10.00 Ratings10.00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings2.10 Ratings
Integrates with Outlook4.00 Ratings10.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
Ratings
2% below category average
Webex App
7.4
Ratings
6% below category average
Versioning6.80 Ratings8.00 Ratings
Video files7.20 Ratings7.40 Ratings
Audio files6.70 Ratings8.30 Ratings
Document collaboration6.50 Ratings8.00 Ratings
Access control8.20 Ratings8.80 Ratings
Advanced security features7.60 Ratings9.00 Ratings
Integrates with Google Drive10.00 Ratings1.20 Ratings
Device sync8.30 Ratings8.70 Ratings
Best Alternatives
DiscordWebex App
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordWebex App
Likelihood to Recommend
8.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
8.0
(0 ratings)
8.9
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
9.9
(0 ratings)
Support Rating
9.2
(0 ratings)
8.2
(0 ratings)
In-Person Training
-
(0 ratings)
8.2
(0 ratings)
Online Training
-
(0 ratings)
8.5
(0 ratings)
Implementation Rating
-
(0 ratings)
6.0
(0 ratings)
Configurability
-
(0 ratings)
6.5
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
7.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
DiscordWebex App
Likelihood to Recommend
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
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It is best suited for invitation-only paid online events with a professional moderator and someone who takes care of the technical issues. The downside I see is that people are less familiar with Webex than other platforms. This creates a barrier. Also, It would help if transcription supported Slovenian. It is less appropriate for events and meetings in Slovenian.
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Pros
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
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  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
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Cons
  • Adding friends for DMing is a little confusing.
  • Joining new servers can have some roadblocks.
  • Notification setup can be difficult, some individuals were only notified if tagged.
  • Archiving a channel without losing everything.
  • Having to upload images before sharing instead of accessing everything in my own library.
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  • Easier group discussions, as default title is always "General" then the people listed, it can be difficult for some users to visualize who they are talking to if done quickly.
  • The ability to set my status as "available" so people know they can reach out to me, even if I haven't been at my desk for 10 minutes.
  • The ability to send a message based on someone's availability status (i.e. not in a meeting, or not presenting) rather than just time.
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Likelihood to Renew
No answers on this topic
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
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Usability
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
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Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
No answers on this topic
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
No answers on this topic
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Support Rating
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
No answers on this topic
I would rate the in-person training 9/10. The session was highly interactive, providing opportunities for real-time questions and hands-on experience, which made the learning process more engaging. The trainer was knowledgeable, addressing our specific needs and ensuring that all participants fully understood the material. The structured approach and practical exercises helped reinforce key concepts. However, allocating more time for hands-on practice and group discussions could have further improved the overall experience, making it even more effective.
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Online Training
No answers on this topic
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
No answers on this topic
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers (such as Slack) or logins that are inconveniently tied to other products (like Microsoft). If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, such as is the case with Slack, Discord works great for this. If you feel seeing everything is too overwhelming or "busy", Discord may not be right for you. Discord is great for lean organizations or startup companies, but will likely not feel "professional enough" for larger, traditional "corporate" enterprises.
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Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
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Scalability
No answers on this topic
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
  • Very feature dense on a free-level.
  • Easy to build a good sense of discourse and community.
  • Generally a more casual vibe than similar platforms.
  • Channels with a large number of users can be overly hectic to the point of diminishing returns.
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  • Webex App has really helped in implementing virtual work or working from home, thereby increasing the productivity by saving the traveling time to office. So, it's hard to express it in some measurable matrix, but for sure it has increased the productivity and also, the better document sharing and presentation tools, helps the meeting to be very crisp and super productive.
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ScreenShots