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Discord vs. Zoom Workplace

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Discord

209 Reviews and Ratings

Zoom Workplace

5,822 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.5 out of 10
    		N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Zoom Workplace

    Score8.4 out of 10
    		N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    DiscordZoom Workplace
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    DiscordZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DiscordZoom Workplace
    Considered Both Products
    Discord
    Ethan Whitted
    Project Manager in Product Management at Soma Games (Computer Games, 11-50 employees)
    Chose Discord
    The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
    Incentivized
    Verified User
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Su Kaygun Sayran
    Content Marketing Specialist in Marketing at JotForm (Computer Software, 201-500 employees)
    Chose Discord
    Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
    I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
    Incentivized
    Fernanda Alonso
    CX in Customer Service at Obra (Design, 1-10 employees)
    Chose Discord
    The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help …
    Incentivized
    Zoom
    Verified User
    Chose Zoom Workplace
    While Skype was certainly a trailblazer in the field, it has outworn its welcome in terms of usability. Bloated with ads and overall sluggish on most modern interfaces, its need for separate accounts and technical know-how is just too outdated for the needs of a modern office …
    Incentivized
    Verified User
    Chose Zoom Workplace
    We prefer Slack for interoffice communications. We find it more convenient, easier to use, and more customizable. Administration is pretty easy too. We utilize Microsoft Teams otherwise, as we are a Microsoft shop and integrating Teams is easier when we are already heavily …
    Incentivized
    Verified User
    Chose Zoom Workplace
    I did not choose Zoom Workplace, my company did.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DiscordZoom Workplace
    Project Management
    Comparison of Project Management features of Discord and Zoom Workplace
    Feature
    Discord
    8.2
    23 Ratings
    Zoom Workplace
    -
    Ratings
    Task Management8.48 Ratings00 Ratings
    Gantt Charts9.01 Ratings00 Ratings
    Scheduling8.06 Ratings00 Ratings
    Workflow Automation7.05 Ratings00 Ratings
    Mobile Access9.221 Ratings00 Ratings
    Search8.719 Ratings00 Ratings
    Visual planning tools7.04 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Zoom Workplace
    Feature
    Discord
    7.9
    23 Ratings
    Zoom Workplace
    -
    Ratings
    Chat9.523 Ratings00 Ratings
    Notifications9.222 Ratings00 Ratings
    Discussions9.523 Ratings00 Ratings
    Surveys8.014 Ratings00 Ratings
    Internal knowledgebase9.112 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Zoom Workplace
    Feature
    Discord
    7.7
    22 Ratings
    Zoom Workplace
    -
    Ratings
    Versioning6.89 Ratings00 Ratings
    Video files7.222 Ratings00 Ratings
    Audio files6.721 Ratings00 Ratings
    Document collaboration6.610 Ratings00 Ratings
    Access control8.212 Ratings00 Ratings
    Advanced security features7.69 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.312 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    8.4
    932 Ratings
    High quality audio00 Ratings8.8926 Ratings
    High quality video00 Ratings8.7924 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    8.6
    931 Ratings
    Desktop sharing00 Ratings9.1930 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    8.6
    936 Ratings
    Calendar integration00 Ratings8.3850 Ratings
    Meeting initiation00 Ratings9.5910 Ratings
    Record meetings / events00 Ratings9.4885 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    8.2
    807 Ratings
    Live chat00 Ratings8.4789 Ratings
    Online Events Security
    Comparison of Online Events Security features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    9.1
    792 Ratings
    User authentication00 Ratings9.1695 Ratings
    Participant roles & permissions00 Ratings9.2759 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    8.7
    179 Ratings
    Hosted PBX00 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.9104 Ratings
    Directory of employee names00 Ratings9.1165 Ratings
    Call Management
    Comparison of Call Management features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    8.8
    199 Ratings
    Answering rules00 Ratings8.4150 Ratings
    Call recording00 Ratings9.1180 Ratings
    Call park00 Ratings9.0114 Ratings
    Call screening00 Ratings8.8125 Ratings
    Message alerts00 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    Mobile apps
    Comparison of Mobile apps features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    9.2
    223 Ratings
    Mobile app for iOS00 Ratings9.3198 Ratings
    Mobile app for Android00 Ratings9.2138 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Discord and Zoom Workplace
    Feature
    Discord
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    User Ratings
    DiscordZoom Workplace
    Likelihood to Recommend
    8.1
    (23 ratings)
    9.0
    (984 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.7
    (21 ratings)
    Usability
    8.0
    (2 ratings)
    6.0
    (41 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.2
    (3 ratings)
    1.6
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.2
    (9 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)