DNSFilter vs. Forcepoint Secure Web Gateway

I like how easy it is to manage the filtering software from the web portal. It's super straightforward to set up my networking equipment with clear instructions. I like that it automatically blocks threats without me having to do anything. It also lets me remotely manage both of our locations and networks from the same portal with the same policies. Very useful for saving time setting up content filtering.

Incentivized

Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.

Incentivized

• Ease of Use
• Ease of deployment
• Simple to Understand Reporting

Incentivized

• This package is one of the few that offers a category, quota time, that allows us to limit certain categories and or websites for staff that would normally be blocked for customers and may not be something that is needed in their day to day job duties. We allow staff one hour a day, broken down into six 10 min increments, to visit sites for shopping, travel arrangement and other areas that are more of a personal need than a business need.
• Forcepoint has a wide selection of categories that can be enabled, quota timed or restricted at a top-level or you can go more granular and drill down to subcategories to allow for only partial access.

Incentivized

• Improved scalability: As an organization's needs grow and evolve, the software should be able to scale up and handle an increasing number of users and devices.
• More granular controls: The ability to set more detailed and specific policies, such as the ability to block certain types of content for specific groups of users, would give organizations more flexibility and control over their internet usage.
• Advanced threat protection: Increasing the software's ability to detect and protect against advanced threats such as zero-day exploits and APTs would provide a more comprehensive security solution.

Incentivized

• The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
• I would like to see more customization options of website block pages.

Incentivized

It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

Incentivized

Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

Incentivized

The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

Incentivized

Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

Incentivized

For our use case, we find that we prefer DNSFilter over Cisco Umbrella. The pricing model on DNSFilter is much more attractive compared to Umbrella but we acknowledge that Umbrella does have more features. We find that DNSFilter is easier to manage, cheaper, and meets our requirements in terms of support. Cisco Umbrella is a close 2nd though.

Incentivized

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

Incentivized

• types of malicious content, DNSFilter can help organizations protect themselves from security threats and data breaches. This can lead to a reduced risk of costly data breaches and reputation damage, as well as a lower total cost of ownership for security solutions.
• Increased productivity: By enforcing internet usage policies and controlling access to non-work-related sites, DNSFilter can help organizations increase productivity and reduce distractions for employees.
• Reduced Internet access : Depending on the strictness of the filtering policies, DNSFilter can also block access to legitimate websites, this could decrease productivity as employees may spend more time trying to access sites that they need to complete their job.

Incentivized

• We have had potential malware outbreaks prevented because of Forcepoint Web Security
• Questionable access of certain materials on the internet has been prevented because of our implementation
• The organization's network resources now have more bandwidth because of the restrictions the application provides

Incentivized