Condens vs. Dovetail

Condens

4 Reviews and Ratings

Dovetail

41 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Condens	Score8.7 out of 10	N/A	Condens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a flexible workflow.	$15 per month
Dovetail	Score8.3 out of 10	Mid-Size Companies (51-1,000 employees)	Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform.	$0 per month

Pricing

Condens

Dovetail

Individual: $15
per month one researcher and 12 hours per month of automated transcription
Team: $190
per month 3 researchers and 50 hours per month of automated transcription
Business: $450
per month includes 5 researchers and unlisted automated transcriptions
Enterprise: $1,200
per month includes 10 researchers, unlisted transcriptions, and custom terms

Free: $0
Professional: $15
per month
Enterprise: Contact Sales
per year

Pricing Offerings
Condens	Dovetail
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

Optional

—

Discount available for annual billing on the Professional plan.

Community Pulse
Key User Insights
	Condens	Dovetail
Considered Both Products	Condens Insights No answer on this topic	Dovetail Alaine Burns Laycock Head of Customer Insight in Research & Development at Dext (Financial Services, 201-500 employees) Chose Dovetail Dovetail is the most stakeholder-friendly research tool we've used. Its visual insights, highlight reels, and intuitive interface make it easy for non-researchers to understand and act on customer feedback. Stakeholders can engage directly without needing deep training, making … Incentivized Helpful? Verified User Chose Dovetail Dovetail meets our needs the best with global codebooks, data retention rules, etc. Other platforms offered functionality we had in other tools or limited our ability to control data management and access controls. We would love even more in Dovetail, but like the direction … Incentivized Helpful? Verified User Chose Dovetail We chose Dovetail because it was more powerful and simple to use when we evaluated these tools. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Condens	Dovetail
Likelihood to Recommend	- (0 ratings)	7.5 (3 ratings)
Usability	- (0 ratings)	6.0 (2 ratings)