TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dovetail

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform.

    $0

    per month

    Marvin

    N/AN/AMarvin is a qualitative data analysis platform & research repository designed for UX design, product, research and consulting teams to better understand their customers. With AI capabilities, Marvin is used to collect, organize, analyze and share user conversations so users can build better products and services. Marvin automates the tedious parts of research, saving researchers time that they would've previously spent analyzing data. Key product…

    $3,000

    per year 5 users (minimum)

    Pricing
    DovetailMarvin
    Editions & Modules
    Free
    $0
    Professional
    $15
    per month
    Enterprise
    Contact Sales
    per year
    Essentials
    starting at $3000
    per year 5 users (minimum)
    Standard
    starting at $6000
    per year 5 users (minimum)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    DovetailMarvin
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing on the Professional plan.
    More Pricing Information
    Community Pulse
    DovetailMarvin
    Considered Both Products
    Dovetail
    Chose Dovetail
    Marvin's approach to AI has always been a core part of their platform, and so the integration of AI features (and the focus on building an AI product that works effectively for the kind of research we are doing) has always been at the forefront of their thinking and design. …
    Incentivized
    Chose Dovetail
    Dovetail meets our needs the best with global codebooks, data retention rules, etc. Other platforms offered functionality we had in other tools or limited our ability to control data management and access controls. We would love even more in Dovetail, but like the direction …
    Incentivized
    Chose Dovetail
    I tried this product and must say I think the AI features are way better here and more accurate
    Incentivized
    HeyMarvin
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    DovetailMarvin
    Likelihood to Recommend
    7.5
    (3 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (2 ratings)
    -
    (0 ratings)