Dovetail vs. Idiomatic Customer Feedback Analytics Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Dovetail | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform. | $0 per month |
 Idiomatic Customer Feedback Analytics Platform | N/A | N/A | Idiomatic is Voice of Customer in a box, used by companies such as Pinterest and HubSpot. It can be used to build a voice of customer program or to look into automating an existing program. With Idiomatic, customer feedback can power the VOC to make changes that actually improve your Customer Experience. Idiomatic: Ingests customer feedback from every data source. Automatically classifies the feedback so there is no need to read every… | $399 per month + $0.05/comment |
| Dovetail | Idiomatic Customer Feedback Analytics Platform | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing on the Professional plan. | — | ||||||||||||||
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| Dovetail | Idiomatic Customer Feedback Analytics Platform | |
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| Likelihood to Recommend | 7.5 | - |
| Usability | 6.0 | - |