Dovetail vs. Solid User Tests
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Dovetail | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform. | $0 per month |
 Solid User Tests | Score10 out of 10 | Enterprise companies (1,001+ employees) | Solid is a user testing solution featuring Anna, a virtual avatar, that moderates tests for the user. Solid allows researchers to run tests where testers don't behave unnaturally. They are not told to read scripts or think aloud in unusual sequences. This hurts their testing experience. Instead, Solid gives them space to go at their own pace, and to think aloud only when they become silent. Solid enables users to test prototypes, websites and native apps, or anything as long as a… | $252 one-time fee per study |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing on the Professional plan. | Solid offers two different payment plans: - per study: one-time fee - per user: monthly or yearly fee A per-user payment plan is scalable for up to 6 researchers (editors) | ||||||||||||||
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| Dovetail | Solid User Tests | |
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| Likelihood to Recommend | 7.5 | - |
| Usability | 6.0 | - |