Red Falcon vs. Intuit Enterprise Suite

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

Incentivized

QuickBooks does the basics of accounting pretty well, but is woefully deficient in its allowing of control to the user. Exporting information is in CSV format or Excel. It will export to no other spreadsheet software. Importing of information seems to have been made difficult by the intention of the developers of QuickBooks, to make it difficult. The CSV format for importing is simple enough, but you must, on your own, usually through a third party, find the appropriate column labels. Some reports are good but often, you find yourself needing a report with a category that is simply not available for that report.

Incentivized

• There is good training and support to help learn the product
• Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
• Integrates with many of the Wholesalers we use right out of the box.

Incentivized

• Ease of processing payroll and providing all necessary reports and documents in one software such as tax forms and forms related to the financials.
• Ease of creating purchase orders to tie to vendor bills to track purchases made by the organization.
• Ease of creating financial reports with various filters and exporting them to PDF or excel for a simpler read and study of profit vs. losses.

Incentivized

• Would like to be able to print only unprinted orders in packing slips.
• More reporting options within Red Falcon.
• Would like to be able to search by order number under customer order history.
• Be able to do recurring orders on the back end for MISC items.

Incentivized

• owner access to view only and not be charged.
• One price includes at least ten users per entity.
• Become free when you charge take over a certain amount of payments
• be faster when pulling up reports and dont show ads
• include more AI features. The current ones too basic
• include property management software so the properties accounting can stay with Intuit

Incentivized

Because I love the software and the people behind it are passionate about building the features to support business growth. They have built so many features I have asked for and it gets better and better

Incentivized

I feel there is a lot of clicking around to get what you need.

Incentivized

I really enjoyed using this product and it was great having all the tools we needed in one place. I thought that employees would hate the time tracking capability, but they actually appreciated it. In the nonprofit industry, it is important to track time spent on projects for grants and this tool allows our staff to do this with little to no effort.

Incentivized

Support is great at taking care of our questions and issues.

Incentivized

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

Incentivized

The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.

Incentivized

We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth

Incentivized

Low cost and a lot less dev work required

Incentivized

• Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
• The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

Incentivized

• QuickBooks supplies a platform for basic accounting
• It allows us to operate our business from a banking and taxes perspective.
• It could do much more from a business management perspective.

Incentivized