| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Emplifi | Score7.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Emplifi offers a platform that enables brands to manage social marketing, commerce, and care. At the core of this platform is Emplifi Fuel — the outcome and enablement layer that connects all modules across marketing, commerce, and care. Fuel empowers brands to optimize the customer journey, unifying data, automation, and AI-driven insights to ensure every interaction drives meaningful business outcomes. The platform's core capabilities include:… | N/A |
 Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
| Emplifi | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Emplifi | Salesforce Marketing Cloud Social Studio (discontinued) | |
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| Considered Both Products | | No answer on this topic |
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| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Emplifi | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||||||||||||
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| Emplifi | Salesforce Marketing Cloud Social Studio (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.8 | 9.0 |
| Likelihood to Renew | 9.1 | 8.8 |
| Usability | 7.3 | 9.0 |
| Availability | - | 9.6 |
| Performance | - | 8.4 |
| Support Rating | 9.0 | 9.0 |
| In-Person Training | - | 10.0 |
| Online Training | 6.0 | 7.6 |
| Implementation Rating | 9.1 | 9.8 |