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Empower vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Empower

    Score7.4 out of 10
    N/AN/AN/A

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    EmpowerMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EmpowerMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    EmpowerMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    7.6
    1 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management9.01 Ratings8.069 Ratings
    Workflow management8.01 Ratings8.067 Ratings
    Territory management8.01 Ratings6.051 Ratings
    Opportunity management7.01 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings7.066 Ratings
    Contract management7.01 Ratings7.052 Ratings
    Quote & order management7.01 Ratings6.048 Ratings
    Interaction tracking8.01 Ratings7.060 Ratings
    Channel / partner relationship management7.01 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    8.0
    1 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management8.01 Ratings6.051 Ratings
    Call center management8.01 Ratings7.045 Ratings
    Help desk management8.01 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    8.0
    1 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management8.01 Ratings8.061 Ratings
    Email marketing8.01 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    7.3
    1 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management8.01 Ratings8.059 Ratings
    Billing and invoicing management6.01 Ratings8.044 Ratings
    Reporting8.01 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    8.0
    1 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting8.01 Ratings7.055 Ratings
    Pipeline visualization8.01 Ratings5.061 Ratings
    Customizable reports8.01 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    8.0
    1 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields8.01 Ratings8.165 Ratings
    Custom objects8.01 Ratings8.060 Ratings
    Scripting environment8.01 Ratings7.048 Ratings
    API for custom integration8.01 Ratings8.052 Ratings
    Security
    Comparison of Security features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    9.0
    1 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability9.01 Ratings7.056 Ratings
    Role-based user permissions9.01 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    7.5
    1 Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data8.01 Ratings8.036 Ratings
    Social engagement7.01 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    6.0
    1 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation6.01 Ratings7.056 Ratings
    Compensation management6.01 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Empower and Microsoft Dynamics 365
    Feature
    Empower
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access00 Ratings7.048 Ratings
    User Ratings
    EmpowerMicrosoft Dynamics 365
    Likelihood to Recommend
    8.0
    (1 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    -
    (0 ratings)
    6.3
    (20 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)