Epicor Grow vs. Zendesk Explore
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Epicor Grow | Score8 out of 10 | Small Businesses (1-50 employees) | Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions. | N/A |
 Zendesk Explore | Score8.7 out of 10 | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
| Epicor Grow | Zendesk Explore | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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| Epicor Grow | Zendesk Explore | ||||||||||||||||||||||
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| BI Standard Reporting |
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| Report Output and Scheduling |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| Epicor Grow | Zendesk Explore | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.5 |
| Usability | 7.1 | 10.0 |
| Support Rating | 9.4 | 10.0 |
| Data Sharing and Collaboration | 10.0 | 8.2 |
| Data Sources | 7.1 | 7.3 |