TrustRadius: an HG Insights company

Epicor Prophet 21 vs. Microsoft Dynamics 365

Save this comparison

Save this comparison

Epicor Prophet 21

64 Reviews and Ratings

Microsoft Dynamics 365

954 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Prophet 21

    Score3.4 out of 10
    		N/AEpicor Prophet 21 is an ERP for distributors, allowing companies to manage their supply chain with one ERP, with industry-specific functionality, cloud-based applications to modernize operations, connected ecosystems to ensure visibility across the organization and AI-infused solutions to drive efficiencies.N/A

    Microsoft Dynamics 365

    Score7.4 out of 10
    		N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Epicor Prophet 21Microsoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor Prophet 21Microsoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epicor Prophet 21Microsoft Dynamics 365
    Payroll Management
    Comparison of Payroll Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    6.6
    4 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Pay calculation8.04 Ratings00 Ratings
    Benefit plan administration6.72 Ratings00 Ratings
    Direct deposit files5.93 Ratings00 Ratings
    Customization
    Comparison of Customization features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    9.0
    15 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    API for custom integration9.015 Ratings8.052 Ratings
    Plug-ins9.014 Ratings00 Ratings
    Custom fields00 Ratings8.165 Ratings
    Custom objects00 Ratings8.060 Ratings
    Scripting environment00 Ratings7.048 Ratings
    Security
    Comparison of Security features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    8.6
    24 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability9.321 Ratings7.056 Ratings
    Role-based user permissions8.023 Ratings6.057 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    6.4
    27 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Dashboards6.021 Ratings00 Ratings
    Standard reports6.027 Ratings00 Ratings
    Custom reports7.022 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    6.0
    23 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Accounts payable5.823 Ratings00 Ratings
    Accounts receivable5.823 Ratings00 Ratings
    Global Financial Support3.010 Ratings00 Ratings
    Primary and Secondary Ledgers1.212 Ratings00 Ratings
    Journals and Reconciliations9.013 Ratings00 Ratings
    Configurable Accounting5.811 Ratings00 Ratings
    Standardized Processes5.813 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.7
    25 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Inventory tracking2.225 Ratings00 Ratings
    Automatic reordering2.218 Ratings00 Ratings
    Location management1.321 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    8.0
    25 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Pricing8.024 Ratings00 Ratings
    Order entry8.025 Ratings00 Ratings
    Credit card processing7.019 Ratings00 Ratings
    Cost of goods sold8.024 Ratings00 Ratings
    Order Orchestration8.013 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    4.2
    16 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Billing Management5.813 Ratings00 Ratings
    Cash and Asset Management5.814 Ratings00 Ratings
    Travel & Expense Management4.59 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting1.28 Ratings00 Ratings
    Period Close1.315 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    9.0
    8 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing9.04 Ratings00 Ratings
    Cost Capture9.04 Ratings00 Ratings
    Capital Project Management9.03 Ratings00 Ratings
    Customer Contract Compliance9.08 Ratings00 Ratings
    Project Revenue Recognition9.03 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.0
    3 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Project Planning and Scheduling1.03 Ratings00 Ratings
    Task Insight for Project Managers1.03 Ratings00 Ratings
    Project Mobile Functionality1.03 Ratings00 Ratings
    Definable Resource Pools1.03 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    4.9
    3 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Award Lifecycle Management4.02 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.8
    8 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Bids Analyzed and Compared1.26 Ratings00 Ratings
    Contract Authoring9.05 Ratings00 Ratings
    Contract Repository1.25 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated1.25 Ratings00 Ratings
    Supplier Management1.26 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.2
    3 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Risk Repository1.23 Ratings00 Ratings
    Control Management1.23 Ratings00 Ratings
    Control Efficiency Assessments1.23 Ratings00 Ratings
    Issue Detection1.23 Ratings00 Ratings
    Remediation and Certification1.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.1
    10 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Transportation Planning and Optimization1.27 Ratings00 Ratings
    Transportation Execution Management1.25 Ratings00 Ratings
    Trade and Customs Management1.04 Ratings00 Ratings
    Fulfillment Management1.26 Ratings00 Ratings
    Warehouse Workforce Management1.27 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.0
    3 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Production Process Design1.02 Ratings00 Ratings
    Production Management1.02 Ratings00 Ratings
    Configuration Management1.02 Ratings00 Ratings
    Work Execution1.03 Ratings00 Ratings
    Manufacturing Costs1.02 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    3.0
    13 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Forecasting1.211 Ratings00 Ratings
    Inventory Planning8.512 Ratings00 Ratings
    Performance Monitoring1.211 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    1.1
    4 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Proposal Management1.23 Ratings00 Ratings
    Product Master Data Management1.23 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management00 Ratings8.069 Ratings
    Workflow management00 Ratings8.067 Ratings
    Territory management00 Ratings6.051 Ratings
    Opportunity management00 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.066 Ratings
    Contract management00 Ratings7.052 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Interaction tracking00 Ratings7.060 Ratings
    Channel / partner relationship management00 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management00 Ratings6.051 Ratings
    Call center management00 Ratings7.045 Ratings
    Help desk management00 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management00 Ratings8.061 Ratings
    Email marketing00 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management00 Ratings8.059 Ratings
    Billing and invoicing management00 Ratings8.044 Ratings
    Reporting00 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting00 Ratings7.055 Ratings
    Pipeline visualization00 Ratings5.061 Ratings
    Customizable reports00 Ratings9.064 Ratings
    Social CRM
    Comparison of Social CRM features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation00 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Epicor Prophet 21 and Microsoft Dynamics 365
    Feature
    Epicor Prophet 21
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access00 Ratings7.048 Ratings
    User Ratings
    Epicor Prophet 21Microsoft Dynamics 365
    Likelihood to Recommend
    5.8
    (28 ratings)
    6.5
    (90 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.0
    (20 ratings)
    Usability
    5.8
    (3 ratings)
    6.5
    (20 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.5
    (4 ratings)
    8.0
    (11 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    9.2
    (4 ratings)
    Configurability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Ease of integration
    5.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)