TrustRadius

FieldRoutes vs. WorkWave PestPac

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FieldRoutes
Score 7.6 out of 10
N/A
FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that aim to accelerate growth, streamline operations, increase customer retention, and maximize revenue.N/A
WorkWave PestPac
Score 7.0 out of 10
N/A
IFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).N/A
Pricing
FieldRoutesWorkWave PestPac
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FieldRoutesWorkWave PestPac
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FieldRoutesWorkWave PestPac
Considered Both Products
FieldRoutes
SP
Sandra Plants
General Manager
Chose FieldRoutes
We looked at 10 other companies when we decided to switch and found the one that worked the best for us.
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Chose FieldRoutes
There is no comparison. ServSuite's mobile app was a complete joke and PestPac felt like it was built in the 90s... To train people in either software to be proficient took weeks. You can train in FieldRoutes in a couple of days. The software is intuitive and functions well …
WorkWave PestPac

No answer on this topic

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User Ratings
FieldRoutesWorkWave PestPac
Likelihood to Recommend
8.5
(0 ratings)
7.0
(0 ratings)
User Testimonials
FieldRoutesWorkWave PestPac
Likelihood to Recommend
We found that it works well for most of our needs. It is user-friendly and easy to use for both the office staff and the field staff. One problem that they have not been able to fix is for the field technicians to take credit cards in the field. We tried the beta program and unloaded and reloaded the software on the iPads, and we still have that problem.
SP
Sandra Plants
General Manager
Read full review
If all of your data is entered 100% correctly (per WorkWave PestPac standards) and you only need basic functionality, then WorkWave PestPac is great. The more functionality you need, the more they charge (EVERY module is an additional per-user cost, which can get very expensive very quickly). If you are bringing your data from another system, then be prepared to have heartburn (or hire someone to go through and fix all the data). If data is not 100% accurate, then many features don't work as smoothly as you'd like.
Verified User
Anonymous
Read full review
Pros
  • Scheduling routes.
  • Invoicing and finance charges for customers.
  • Time clock for employees checking in and out.
SP
Sandra Plants
General Manager
Read full review
  • Easy to search for a customer by many different data points
  • Has a lot of customization features, such as naming service types and preset notes
Verified User
Anonymous
Read full review
Cons
  • Customer SMS communication
  • Bulk Route optimization include multiple preferences
  • API documentation
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Read full review
  • Not very user friendly
  • Reports are difficult to create and figure out
  • Not easy to find the correct place to go for things such as settings or data points
Verified User
Anonymous
Read full review
Alternatives Considered
There is no comparison. ServSuite's mobile app was a complete joke and PestPac felt like it was built in the 90s... To train people in either software to be proficient took weeks. You can train in FieldRoutes in a couple of days. The software is intuitive and functions well with low downtime.
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Read full review
No answers on this topic
Return on Investment
  • Increased our online payments by 400% in the first month
  • Saved us hundreds of thousands of dollars of labor and gas
  • Increased our route efficiency by 20%
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Read full review
  • WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
  • Having all documentation stored digitally and be locked to the correct account helps us stay compliant
Verified User
Anonymous
Read full review
ScreenShots