TrustRadius

FieldRoutes vs. WorkWave PestPac

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FieldRoutes
Score 7.5 out of 10
N/A
FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that aim to accelerate growth, streamline operations, increase customer retention, and maximize revenue.N/A
WorkWave PestPac
Score 7.0 out of 10
N/A
IFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).N/A
Pricing
FieldRoutesWorkWave PestPac
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FieldRoutesWorkWave PestPac
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FieldRoutesWorkWave PestPac
Considered Both Products
FieldRoutes
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Chose FieldRoutes
There is no comparison. ServSuite's mobile app was a complete joke and PestPac felt like it was built in the 90s... To train people in either software to be proficient took weeks. You can train in FieldRoutes in a couple of days. The software is intuitive and functions well …
WorkWave PestPac

No answer on this topic

Best Alternatives
FieldRoutesWorkWave PestPac
Small Businesses
Method:CRM
Method:CRM
Score 8.6 out of 10
Method:CRM
Method:CRM
Score 8.6 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Jotform
Jotform
Score 8.5 out of 10
Enterprises
Oracle Service
Oracle Service
Score 5.1 out of 10
Oracle Service
Oracle Service
Score 5.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FieldRoutesWorkWave PestPac
Likelihood to Recommend
8.5
(2 ratings)
7.0
(1 ratings)
User Testimonials
FieldRoutesWorkWave PestPac
Likelihood to Recommend
ServiceTitan
I would recommend FieldRoutes to small and mid-sized consumer service companies. For the price point, A/R functionality, and ease of use, there are no real competitors in the market. For Aptive in 2016, it helped make a huge step forward with our processes and turn our technicians mobile. It also dramatically improved our A/R as soon as we started using it.
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Read full review
WorkWave
If all of your data is entered 100% correctly (per WorkWave PestPac standards) and you only need basic functionality, then WorkWave PestPac is great. The more functionality you need, the more they charge (EVERY module is an additional per-user cost, which can get very expensive very quickly). If you are bringing your data from another system, then be prepared to have heartburn (or hire someone to go through and fix all the data). If data is not 100% accurate, then many features don't work as smoothly as you'd like.
Verified User
Anonymous
Read full review
Pros
ServiceTitan
  • Scheduling routes.
  • Invoicing and finance charges for customers.
  • Time clock for employees checking in and out.
SP
Sandra Plants
General Manager
Read full review
WorkWave
  • Easy to search for a customer by many different data points
  • Has a lot of customization features, such as naming service types and preset notes
Verified User
Anonymous
Read full review
Cons
ServiceTitan
  • Customer SMS communication
  • Bulk Route optimization include multiple preferences
  • API documentation
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Read full review
WorkWave
  • Not very user friendly
  • Reports are difficult to create and figure out
  • Not easy to find the correct place to go for things such as settings or data points
Verified User
Anonymous
Read full review
Alternatives Considered
ServiceTitan
We looked at 10 other companies when we decided to switch and found the one that worked the best for us.
SP
Sandra Plants
General Manager
Read full review
WorkWave
No answers on this topic
Return on Investment
ServiceTitan
  • Increased our online payments by 400% in the first month
  • Saved us hundreds of thousands of dollars of labor and gas
  • Increased our route efficiency by 20%
Robert Hansen | TrustRadius Reviewer
Robert Hansen
VP of Human Resources
Read full review
WorkWave
  • WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
  • Having all documentation stored digitally and be locked to the correct account helps us stay compliant
Verified User
Anonymous
Read full review
ScreenShots