TrustRadius

First Orion vs. Hiya Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
First Orion
Score 0.0 out of 10
N/A
First Orion is a provider of digital call experiences for the world's leading carriers, enterprises, and developers. The First Orion Communications Protection services provide scam, fraud, and spoof defense solutions to consumers. The company's Branded Calling solutions, INFORM® and ENGAGE®, allow businesses to customize their calls with a name, logo, and short message. Their solutions are STIR/SHAKEN-capable to deliver RCD and other technologies. First Orion states they provide branded…N/A
Hiya Connect
Score 9.3 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
Pricing
First OrionHiya Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
First OrionHiya Connect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
First OrionHiya Connect
Considered Both Products
First Orion

No answer on this topic

Hiya Connect
Verified User
Anonymous
Chose Hiya Connect
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
Chose Hiya Connect
I have not reviewed alternatives. We went with Hiya Connect at a time where there were not many options existing. Hiya Connect appeared to be the most user friendly solution at the time and they promised the numbers would be good to go extremely fast - which they were. The next …
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User Ratings
First OrionHiya Connect
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
First OrionHiya Connect
Likelihood to Recommend
No answers on this topic
If you are looking for a tool that will immediately begin to brand your calls this is a great option. Easy to use and implement, but it can be pricey for something that used to be more common. If you are looking a dialer this is not their functionality, strictly focus on the branded side.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
Read full review
ScreenShots