TrustRadius

First Orion vs. Hiya Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
First Orion
Score 0.0 out of 10
N/A
First Orion is a provider of digital call experiences for the world's leading carriers, enterprises, and developers. The First Orion Communications Protection services provide scam, fraud, and spoof defense solutions to consumers. The company's Branded Calling solutions, INFORM® and ENGAGE®, allow businesses to customize their calls with a name, logo, and short message. Their solutions are STIR/SHAKEN-capable to deliver RCD and other technologies. First Orion states they provide branded…N/A
Hiya Connect
Score 9.3 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
Pricing
First OrionHiya Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
First OrionHiya Connect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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User Ratings
First OrionHiya Connect
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
First OrionHiya Connect
Likelihood to Recommend
First Orion
No answers on this topic
Hiya, Inc
Hiya Connect is well suited for any company or organization that is looking to increase its brand recognition with their customer or client base. The difference between unbranded vs. branded outbound calls is great considering many people would not pick up a call from a number they do not trust or recognize. It's important for the client to know from what organization and from where the call is coming.
Verified User
Anonymous
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Pros
First Orion
No answers on this topic
Hiya, Inc
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
Read full review
Cons
First Orion
No answers on this topic
Hiya, Inc
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
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Usability
First Orion
No answers on this topic
Hiya, Inc
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
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Alternatives Considered
First Orion
No answers on this topic
Hiya, Inc
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
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Return on Investment
First Orion
No answers on this topic
Hiya, Inc
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
Read full review
ScreenShots