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FluentCloud vs. Vonage Business Communications

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FluentCloud

2 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FluentCloud

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    		FluentCloud, from FluentStream Technologies, is a dynamic, cloud-based business phone system. FluentCloud includes FluentStream's leading phone system, phone service and customer support team, all in one. The FluentCloud product aims to provide businesses with new telecommunications flexibility, with an emphasis on price and performance. In addition, the vendor offers a wide range of custom applications and communications integration strategies to businesses and software…

    $20

    per user per month

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    FluentCloudVonage Business Communications
    Editions & Modules
    Essential
    $20.00
    per user per month
    Advanced
    $30.00
    per user per month
    Complete
    $45.00
    per user per month
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    FluentCloudVonage Business Communications
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited calls to the US and Canada, first-class quality and 99.99% uptime US-based customer support team and fully customizable plans with “A-La-Carte” options.—
    More Pricing Information
    Community Pulse
    FluentCloudVonage Business Communications
    Considered Both Products
    FluentStream Technologies
    Melissa Almeida
    IT Manager & Sales Executive in Information Technology at West Coast Call Center Inc (Marketing and Advertising, 11-50 employees)
    Chose FluentCloud
    Skype for Business was a cost effective solution as a smaller call center, but it was fraught with connectivity issues and no enterprise management to speak of at the time of our use... they did not offer IVR support, recording, reporting or any features above simple call …
    Incentivized
    Vonage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FluentCloudVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    8.9
    2 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX9.01 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings9.26 Ratings
    User templates10.01 Ratings00 Ratings
    Call reports7.82 Ratings00 Ratings
    Directory of employee names8.72 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    8.4
    2 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules5.62 Ratings8.59 Ratings
    Call recording9.62 Ratings9.26 Ratings
    Call park6.92 Ratings8.67 Ratings
    Call screening10.01 Ratings8.57 Ratings
    Message alerts10.02 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    7.0
    1 Ratings
    Vonage Business Communications
    -
    Ratings
    Audio conferencing7.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    5.0
    1 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS5.01 Ratings8.39 Ratings
    Mobile app for Android5.01 Ratings6.66 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of FluentCloud and Vonage Business Communications
    Feature
    FluentCloud
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    FluentCloudVonage Business Communications
    Likelihood to Recommend
    9.6
    (2 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)