I am a new rep (1 year closing experience to date). I previously was an SDR within the org so I know how to book outbound meetings but the First Meeting, Demo, Onboarding, ROI and everything else that comes next was sort of a gray box for me. My org did a nice job training me on what to present and steps needed to get a sale however the "Narrative" of how to string those calls together and build off the last one was something that I felt was lacking that FM tied together to create a cohesive buyers journey where me as a seller is constantly uncovering pain / buying processes to align more and more to what the C level is thinking about at that Org so when we get there we make our product and that champ that helped us navigate the Org look great
I recommend Winning by Design for SaaS companies that want to train their teams in improving customer service, and growth as well as becoming more of a data drive on a day-to-day basis. During the course, I attended we had a combination of theoretical and practical content and interaction between the participants. We started by learning about the SaaS sales methodology, how to make demos, the importance of making the impact tangible for customers, how to tell stories that captivate and sell, partnership expansion, day-to-day strategies, time management, and information organization, among others.
Sandler Training was also super valuable, but I enjoyed how Force Management COTM program is so highly personalized. Sandler has really great strategies for business conversations, but wasn't as specific to our company's offering and language. I think Force Management also does a great job at reinforcing the lessons and gave more interactive exercises to practice with
INFUSEmedia is an integrated, demand-generation machine that is designed to help B2B associations drive quality interest. The only problem with the software is that sometimes it's hard to get ahold of someone in customer service if you have a question or need help with a situation
