Frame.io vs. Ziflow

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.

Incentivized

Ziflow is a great program for all our proofing needs. Creating a proof is as easy as dragging it over. To add someone, you can just start typing an email and it'll pick up from an address book and you can click the name. You can also add multiple people to one tag and have them all added at once to a proof. You can also create templates with people already added to various stages to really speed up the process of adding people to proofs. The stage function itself is also great for having multiple approvals from multiple stages instead of creating new proofs after each person approves.

Incentivized

• Frame.io easily collects edits submitted by internal or external team members.
• Frame.io allows our internal team to keep track of edits on films and have internal communication regarding edits and still keep everything within the platform.
• Frame.io allows our links to films to be tracked and expire if need be.
• The upload speeds to frame and from Frame to Vimeo or Dropbox are fast!

Incentivized

• Simple and user friendly interface with little if no learning curve.
• Accurate and specific change requests are especially enhanced when using the markup tools.
• Nice to be able to assign who the decision maker is and also be able to change project participants easily, like when someone goes on holiday or sick leave.
• SOCD (sent, opened, comment, decision) progress indicators provide an awesome 'at a glance' view of project participants activity.
• Email notifications and integration with ASANA is brilliant.

Incentivized

• There have been a couple of times that the review links I have sent have not worked, and it crashed sitewide. I think Frame.io is still working out some kinks, but when I have a tight deadline it's frustrating getting blamed for a broken link when it's Frame.io's website having a meltdown.
• I would like to be able to export all the timecoded edits directly to my timeline instead of having to reference the website or extension in Premiere. There may already be a way to have this done, but I haven't seen it or it hasn't been properly explained.
• It's a mild inconvenience to automatically be signed up to get an email for every single edit that has taken place in my video. I know this is a reach, but there isn't much to complain about when it comes to Frame.io. I had to manually go in and opt out of the hundreds of emails I was getting sent for someone just leaving comments on my upload.

Incentivized

• Software bug when updating one of many document status. Sometimes, Ziflow displays a document as "pending" even after being approved unless you manually refresh the page.
• When a comment is too long, the email notifications are displayed incomplete.
• When using "compare mode" with comments, Ziflow leaves little space to look at the actual document. Thecomment section of both proofs combined can easily take up to 50% of your screen.

Incentivized

Ziflow is easy to use, efficient and now is also part of our daily lives. Hence, the teams are already adapted to the tool and willing to work with it. The features are according to all what was expected and we had a great experience until the moment with the tool

I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.

Incentivized

The tool is easy to use for digital oriented people. For the ones not used to this kind of environment, it could look a bit complicated at the beginning, but following the instructions and tutorials and performing it once makes you get a grip of it in just one use.

I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.

Incentivized

The ZIflow support team has always been very responsive to my questions, issues and other problems. The good thing is I have never had to use their support team all that much because Ziflow has been for the most part trouble free. If it had been error prone, we would have dropped it long ago.

Incentivized

They were friendly and took the time to go through everything, especially relating to how we would use the system.

Incentivized

It was seemless! Things got instantly better when we started using Ziflow!

Incentivized

We use Vimeo for hosting videos on our portfolio page, and for that, Vimeo is superior. However for multiple stakeholders reviewing a video to give notes, frame.io seemed to be superior and more intuitive.

Incentivized

I only used Workfront for a short time before we switched to Ziflow. I know that pricing was a big thing and there were features that Ziflow had to offer that Workfront did not. One of those being the automated workflow process and being able to set templated workflows. I have liked Ziflow from an interface perspective better as well.

Incentivized

• Frame.io has cut review time in half for us. When compared to the olden days of email threads for video review, I'll never want to go back. This is a huge time saver.
• Frame.io gives a high sense of professionalism. I've had multiple clients express their delight with the application. It helps our feedback process, but also keeps our clients happy.

Incentivized

• We used to do all reviews by email, but it was hard to consolidate, and sometimes the wrong version was referred back to. This has saved countless manual hours of management and tracking.
• Now we can see the status of each proof at a glance, no need to read email chains!
• Version comparison is a LIFESAVER.

Incentivized