FreshBooks vs. QuickBooks Online

FreshBooks

QuickBooks Online

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FreshBooks	Score8.6 out of 10	Small Businesses (1-50 employees)	FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.	$21 per month
QuickBooks Online	Score8.3 out of 10	N/A	QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.	$38 per month

Pricing

FreshBooks

QuickBooks Online

Lite: $21
per month
Plus: $38
per month
Premium: $65
per month
Select: Custom Pricing

Simple Start: $38
per month
Essentials: $75
per month
Plus: $115
per month
Advanced: $275
per month

Pricing Offerings
FreshBooks	QuickBooks Online
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	Yes

No setup fee

10% discount for annual pricing.

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Community Pulse
Key User Insights
	FreshBooks	QuickBooks Online
Considered Both Products	FreshBooks Joshua Burcham Designer & Owner in Marketing at Burcham Creative (Marketing and Advertising, 1-10 employees) Chose FreshBooks I actually switched from a FreshBooks and QuickBooks Online combination to using Harvest and Xero at the request of my bookkeeper. It seems like FreshBooks and QuickBooks Online are both market leaders in their space. Harvest is more focused on time tracking than being an … Incentivized Helpful? Jeff Looby, CPA Associate at Credit Suisse (Banking, 10,001+ employees) Chose FreshBooks QuickBooks Online and Xero are the most obvious comps to FreshBooks. FreshBooks pricing is based on the number of billable clients while QuickBooks Online will charge additional for additional features regardless of number of billable clients. Xero has additional functionality … Incentivized Helpful? Brent Bement, CPA CPA at Bement & Company in Professional Services at Hopeful Beginnings (Accounting, 11-50 employees) Chose FreshBooks With QuickBooks Online being a little more similar to their desktop software that is what I prefer. We use Quickbooks Desktop daily for our own business as well as our client's businesses. Incentivized Helpful? Matt Franko Owner at M Retail Solutions (Retail, 1-10 employees) Chose FreshBooks While not as robust as QuickBooks Online, FreshBooks does allow for a lengthy free trial period and is easier to use from a novice perspective. Incentivized Helpful? Verified User Chose FreshBooks QuickBooks' interface is clunky, confusing, and slow. QuickBooks support is worse than if there were no support at all. FreshBooks' UI is clean, intuitive, and even when changes are rolled out, easy to quickly learn. Their support is second to none and never disappointed us. Incentivized Helpful? Daniel Jaworski Certified Public Accountant in Finance and Accounting at Deeagle Tax and Accounts Limited (Accounting, 1-10 employees) Chose FreshBooks FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection … Incentivized Helpful? Tammy Roberts owner in Finance and Accounting at Reliable Resources LLC (Accounting, 1-10 employees) Chose FreshBooks For its simplicity, if your business is just a basic process of billing repeat clients and recording expenses, anyone can use this software. Incentivized Helpful? Brad Schneider President and Owner in Corporate at The Growth Coach of Central Ohio (Professional Training & Coaching, 1-10 employees) Chose FreshBooks There is no fluff and feature overload with FreshBooks. I can get to what I need quickly and easily. I don't have to deal with unnecessary features and fields the system considers essential. The payment features are streamlined and have lots of flexibility when receiving … Incentivized Helpful? Christine Ball Owner at Galaxy Girl Coffee (Food & Beverages, 1-10 employees) Chose FreshBooks FreshBooks interface is better than QuickBooks. Xero's interface is more basic than both, but seems to work fine. Incentivized Helpful? Verified User Chose FreshBooks In my experience, quickbooks customer service was terrible, and program was very complicated to use. We switched to FreshBooks to simplify day to day use. Incentivized Helpful? Dana Darla President/Owner, Lead Accounting Professional in Finance and Accounting at DLD Ledger, LLC.- Accounting & Bookkeeping Solutions (Accounting, 1-10 employees) Chose FreshBooks It was not my choice to select FreshBooks, but my client finds it easier to do billing with FreshBooks over QuickBooks. Incentivized Helpful? Amara Omoregie President in Marketing at amaraREPS (Marketing and Advertising, 1-10 employees) Chose FreshBooks I really liked Wave Apps for a bit. It had some limitations, but I really like how easy it was to use and intuitive. Great pricing too. So I would recommend that over Freshbooks at this point for someone who is just getting started. Quickbooks is great for accounting. Super … Incentivized Helpful? Brandon Loyche Owner/Artist at Quite Right Records (Graphic Design, 1-10 employees) Chose FreshBooks FreshBooks is hands down the best software for collecting invoices, payments, tracking time and managing expenses we have ever used. I am an avid user and fan and have been and will continue to be. They are keen on the updates, on listening to customers feedback and making … Incentivized Helpful? Bart Caylor President & Founder in Corporate at Caylor Solutions, Inc. (Marketing and Advertising, 1-10 employees) Chose FreshBooks Haven't looked at these others in quite a while, so I am uncertain of how they stack up today. It has been nearly 8 years since I chose FreshBooks and I am just really comfortable with it. Incentivized Helpful? Ashish Parihar Content writing manager in Information Technology at Self-employed (Information Technology and Services, 1-10 employees) Chose FreshBooks I liked the user interface of FreshBooks better than QuickBooks. It is built in a way that as soon as the user gets used to the various accounting features, invoicing and billing becomes so fast in FreshBooks. It is created with user friendliness in mind along with good … Incentivized Helpful? Eric Lamy, MBA, PMP Business Manager in Professional Services at Competitive Computing (Transportation/Trucking/Railroad, 1-10 employees) Chose FreshBooks FreshBooks is a barebones solution for companies looking for better time tracking and time management software deployed in the Cloud. Its invoicing and expense tracking tools are useful up to a point, but supplementing with additional tools is likely necessary beyond a narrow … Helpful? Mike Wolfe CEO (Chief Executive Officer) in Corporate at WAMenterprises LLC (Marketing and Advertising, 1-10 employees) Chose FreshBooks I found Quickbooks to be too complex for our needs as a small business. It was time consuming and a challenge for us to understand. FreshBooks makes it simple. Helpful?	Intuit Verified User Chose QuickBooks Online FreshBooks is trying to do more bookkeeping and accounting, but QuickBooks Online greatly surpasses in terms of functionality and integrations. FreshBooks can easily manage invoices and very basic reporting. Incentivized Helpful? Verified User Chose QuickBooks Online Peers in our industry who are using FreshBooks seem to be exceptionally happy with it, putting me on the defensive to stand up for QuickBooks. I don't seem to win those arguments though, but perhaps I need to be more of a power user with Quickbooks to up my game in that … Incentivized Helpful? Tammy Roberts owner in Finance and Accounting at Reliable Resources LLC (Accounting, 1-10 employees) Chose QuickBooks Online I have used FreshBooks (free version) and it is very basic and has had multiple issues with security. It is nowhere as robust as QBO. I have used other traditional accounting systems that are more extensive and costly and just do not fit the small business owners' business … Incentivized Helpful? Christopher Cantrall Vice President - General Counsel in Corporate at New Orleans Perspectives (Market Research, 1-10 employees) Chose QuickBooks Online No competitor quick stacks up. FreshBooks has a speedy UI, but lacks features for a more complex small business. Xero has a UI that I personally don't like as much and it never felt quite right to me. Not as many accountants are familiar either. Zoho Books came the closest … Incentivized Helpful? Verified User Chose QuickBooks Online QuickBooks Online is more powerful than FreshBooks from an accounting perspective. FreshBooks specifically says it does not intend to be an accounting package - they do not keep track of the "Balance Sheet" side of things. This causes clients to have a lot of confusion on how … Incentivized Helpful? Cathy Iconis, CPA CEO + Client Finance Director in Corporate at Iconis Group, LLC (Accounting, 1-10 employees) Chose QuickBooks Online I haven't looked at too many competitors in the past few years. We have a few clients that also use FreshBooks for the invoicing, which seems to work well, but it is definitely not a full accounting package. I still prefer QuickBooks Online's invoicing over FreshBooks'. Helpful? Verified User Chose QuickBooks Online I only selected QuickBooks online to control the cost of bookkeeping and accounting for my company. FreshBooks was a delight to use, with excellent support, intuitive UI, and easy integrations. The only reason I stay with QuickBooks is because I personally do not have the … Incentivized Helpful? Kyle Börner Owner, Cofounder, and Chief Creative Marketer and Strategist in Marketing at White Buffalo Creative (Marketing & Advertising, 1-10 employees) Chose QuickBooks Online We went with Quickbooks because it was recommended to us by our accountant, as they too use Quickbooks. Incentivized Helpful? Verified User Chose QuickBooks Online QuickBooks has the best reporting of most accounting software. While not 100% of the reports can be customized, you can create your own reports as well. Incentivized Helpful? J Rio Fultz CEO in Information Technology at RIO3 Consulting (Computer & Network Security, 1-10 employees) Chose QuickBooks Online QuickBooks Online is a market leader relative to many of the solutions named above. However, there are a wide variety of capable solutions in the market. Many of them focus on industry specific solutions that strengthen their position. I selected QuickBooks Online as a fast … Incentivized Helpful? Verified User Chose QuickBooks Online Many of the other online account software we looked at was similar to QuickBooks Online with a lot of the same features. At the end of the day QuickBooks Online just seemed like a more dialed in piece of software that easily handled all our needs. Being familiar with other … Incentivized Helpful? Verified User Chose QuickBooks Online Quickbooks is more cost effective and has all the functionalities we need for the near and mid term growth of the business Incentivized Helpful? Verified User Chose QuickBooks Online Quick and easy to set up. QuickBooks Online has a full suite of bookkeeping tools and pricing is affordable. QBO is best suited for Small Businesses and it's cloud-based, which is also well suited for the owners who work remotely. It is flexible and integrates well with … Incentivized Helpful? Jeff Henkel Consultant in Finance and Accounting at Jeff Henkel (Accounting, 1-10 employees) Chose QuickBooks Online I chose QuickBooks Online primarily because I had the most experience with it. Although the desktop versions will generally have more robust reporting and some areas of versatility, QuickBooks Online has the best immediate access when it comes to support and it's online … Incentivized Helpful? Heidi Johnson Corporate Accountant in Finance and Accounting at Carvertise (Marketing & Advertising, 11-50 employees) Chose QuickBooks Online QuickBooks is better than most software I have used. It gives more detailed reports for our company to make financial decisions. Incentivized Helpful? Verified User Chose QuickBooks Online Ultimately, QuickBooks/Intuit has the most market share when it comes to accounting software. The benefit of so many people using this software is that there's always an answer to a problem that you may be having when it comes to using the software. Intuit has provided a … Incentivized Helpful? Verified User Chose QuickBooks Online QBO is much more robust than the other free programs. There is so much more you can do with it compared to the other programs. I had zero accounting experience and I'd say the other programs were a bit easier to learn, but overall QuickBooks has more features and capabilities … Incentivized Helpful? Chad Denton Owner at Denton & Elliott Accounting (Accounting, 1-10 employees) Chose QuickBooks Online QuickBooks is the grand daddy of accounting. They cater to the end user. Xero caters to accounting and the cloud. Xero is constantly improving their products and services. QBO seems to be just doing enough to stay ahead. Incentivized Helpful? Verified User Chose QuickBooks Online Quickbooks was the software I was first introduced to, and have stayed with it for familiarity and ease for my boss. Specifically for invoicing, I have used Freshbooks Online, and while it does have some features that would be useful in Quickbooks, overall, it is not as … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

FreshBooks

QuickBooks Online

Comparison of Customization features of FreshBooks and QuickBooks Online
Feature	FreshBooks 9.1 35 Ratings	QuickBooks Online 8.3 71 Ratings
API for custom integration	9.330 Ratings	8.757 Ratings
Plug-ins	9.026 Ratings	8.058 Ratings

Comparison of Security features of FreshBooks and QuickBooks Online
Feature	FreshBooks 10.0 41 Ratings	QuickBooks Online 9.7 112 Ratings
Single sign-on capability	10.01 Ratings	9.684 Ratings
Role-based user permissions	10.041 Ratings	9.7106 Ratings

Comparison of Reporting & Analytics features of FreshBooks and QuickBooks Online
Feature	FreshBooks 7.5 57 Ratings	QuickBooks Online 8.1 136 Ratings
Dashboards	9.057 Ratings	8.6128 Ratings
Standard reports	8.855 Ratings	8.2132 Ratings
Custom reports	4.82 Ratings	7.5120 Ratings

Comparison of General Ledger and Configurable Accounting features of FreshBooks and QuickBooks Online
Feature	FreshBooks 7.5 56 Ratings	QuickBooks Online 8.5 147 Ratings
Accounts payable	8.041 Ratings	9.1125 Ratings
Accounts receivable	9.455 Ratings	9.4135 Ratings
Cash management	7.03 Ratings	8.7123 Ratings
Bank reconciliation	7.02 Ratings	9.1141 Ratings
Expense management	6.651 Ratings	8.7125 Ratings
Time tracking	7.642 Ratings	6.957 Ratings
Multi-currency support	7.01 Ratings	7.024 Ratings
Regulations compliance	6.021 Ratings	9.241 Ratings
Self-service portal	9.13 Ratings	8.869 Ratings
Fixed asset management	00 Ratings	8.155 Ratings
Multi-division support	00 Ratings	9.145 Ratings
Electronic tax filing	00 Ratings	9.368 Ratings
Global Financial Support	00 Ratings	8.118 Ratings
Primary and Secondary Ledgers	00 Ratings	8.737 Ratings
Intercompany Accounting	00 Ratings	8.731 Ratings
Localizations	00 Ratings	8.123 Ratings
Journals and Reconciliations	00 Ratings	9.376 Ratings
Enterprise Accounting	00 Ratings	8.127 Ratings
Configurable Accounting	00 Ratings	7.740 Ratings
Centralized Rules Framework	00 Ratings	8.426 Ratings
Standardized Processes	00 Ratings	8.552 Ratings

Comparison of Order Management features of FreshBooks and QuickBooks Online
Feature	FreshBooks 9.5 49 Ratings	QuickBooks Online 8.4 90 Ratings
Pricing	8.839 Ratings	8.056 Ratings
Order entry	9.337 Ratings	8.054 Ratings
Credit card processing	9.741 Ratings	8.666 Ratings
Cost of goods sold	10.01 Ratings	9.370 Ratings
Order Orchestration	00 Ratings	8.022 Ratings
End-to-end order visibility	00 Ratings	9.021 Ratings
Order exception Resolution	00 Ratings	8.019 Ratings

Comparison of Payroll Management features of FreshBooks and QuickBooks Online
Feature	FreshBooks - Ratings	QuickBooks Online 8.5 81 Ratings
Pay calculation	00 Ratings	7.872 Ratings
Benefit plan administration	00 Ratings	7.033 Ratings
Direct deposit files	00 Ratings	9.067 Ratings
Salary revision and increment management	00 Ratings	9.046 Ratings
Reimbursement management	00 Ratings	9.548 Ratings

Comparison of Inventory Management features of FreshBooks and QuickBooks Online
Feature	FreshBooks - Ratings	QuickBooks Online 7.5 49 Ratings
Inventory tracking	00 Ratings	8.046 Ratings
Automatic reordering	00 Ratings	7.023 Ratings
Location management	00 Ratings	8.123 Ratings
Manufacturing module	00 Ratings	7.018 Ratings

User Ratings
	FreshBooks	QuickBooks Online
Likelihood to Recommend	9.4 (75 ratings)	8.8 (165 ratings)
Likelihood to Renew	7.6 (18 ratings)	1.9 (24 ratings)
Usability	9.6 (20 ratings)	8.8 (80 ratings)
Availability	10.0 (2 ratings)	2.0 (5 ratings)
Performance	8.0 (1 ratings)	1.0 (4 ratings)
Support Rating	6.0 (11 ratings)	1.1 (68 ratings)
Implementation Rating	10.0 (1 ratings)	3.0 (6 ratings)
Configurability	- (0 ratings)	10.0 (1 ratings)
CPA Rating	7.0 (1 ratings)	7.4 (18 ratings)
Ease of integration	- (0 ratings)	1.3 (2 ratings)
Product Scalability	- (0 ratings)	1.0 (2 ratings)
Vendor post-sale	- (0 ratings)	1.0 (2 ratings)
Vendor pre-sale	- (0 ratings)	1.0 (2 ratings)

FreshBooks vs. QuickBooks Online

FreshBooks

QuickBooks Online

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