Freshsales vs. Keap

Freshsales

130 Reviews and Ratings

Keap

380 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Freshsales	Score8.7 out of 10	N/A	Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…	$11 per month per user
Keap	Score6 out of 10	N/A	Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.	$199 per month

Pricing

Freshsales

Keap

Growth: $11
per month per user
Pro: $47
per month per user
Enterprise: $71
per month per user

Pro: $199.00
per month
Max: $289.00
per month
Max Classic: Contact Us
per year

Pricing Offerings
Freshsales	Keap
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	Yes

No setup fee

Optional

A discount is offered for annual billing.

All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.

Community Pulse
Key User Insights
	Freshsales	Keap
Considered Both Products	Freshworks Inc No answer on this topic	Keap Mike Connolly Direct Response Marketing Strategist in Marketing at StrategiCopy (Marketing & Advertising, 1-10 employees) Chose Keap Constant Contact is very good but limited to one or two uses compared to multiple uses for Keap. Pipedrive is even more limited and not as user-friendly. Hubspot is great but way overpriced compared to the value delivered by Keap. Mailchimp is just, well... cheap in my view. … Incentivized Helpful? Leo Nellessen Vice President of Sales in Sales at TargetBay, practice promotions (Marketing & Advertising, 11-50 employees) Chose Keap Less expensive Easier to use Shorter ramp up time. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Freshsales

Keap

Comparison of Sales Force Automation features of Freshsales and Keap
Feature	Freshsales 10.0 53 Ratings	Keap - Ratings
Customer data management / contact management	10.053 Ratings	00 Ratings
Workflow management	10.051 Ratings	00 Ratings
Territory management	10.041 Ratings	00 Ratings
Opportunity management	10.045 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.052 Ratings	00 Ratings
Quote & order management	10.01 Ratings	00 Ratings
Interaction tracking	10.052 Ratings	00 Ratings
Channel / partner relationship management	10.039 Ratings	00 Ratings

Comparison of Marketing Automation features of Freshsales and Keap
Feature	Freshsales 10.0 50 Ratings	Keap - Ratings
Lead management	10.048 Ratings	00 Ratings
Email marketing	10.049 Ratings	00 Ratings

Comparison of CRM Project Management features of Freshsales and Keap
Feature	Freshsales 10.0 51 Ratings	Keap 7.7 29 Ratings
Task management	10.048 Ratings	8.820 Ratings
Reporting	10.050 Ratings	7.127 Ratings
Billing and invoicing management	00 Ratings	7.416 Ratings
Automated CRM activity logging	00 Ratings	6.41 Ratings
Sales pipeline management	00 Ratings	9.11 Ratings

Comparison of CRM Reporting & Analytics features of Freshsales and Keap
Feature	Freshsales 10.0 52 Ratings	Keap - Ratings
Forecasting	10.044 Ratings	00 Ratings
Pipeline visualization	10.052 Ratings	00 Ratings
Customizable reports	10.046 Ratings	00 Ratings

Comparison of Customization features of Freshsales and Keap
Feature	Freshsales 7.0 50 Ratings	Keap - Ratings
Custom fields	6.050 Ratings	00 Ratings
Custom objects	5.040 Ratings	00 Ratings
API for custom integration	10.038 Ratings	00 Ratings

Comparison of Security features of Freshsales and Keap
Feature	Freshsales 10.0 46 Ratings	Keap - Ratings
Single sign-on capability	10.040 Ratings	00 Ratings
Role-based user permissions	10.046 Ratings	00 Ratings

Comparison of Platform features of Freshsales and Keap
Feature	Freshsales 9.0 47 Ratings	Keap - Ratings
Mobile access	9.047 Ratings	00 Ratings

Comparison of Email & Online Marketing features of Freshsales and Keap
Feature	Freshsales - Ratings	Keap 7.0 150 Ratings
WYSIWYG email editor	00 Ratings	9.050 Ratings
Dynamic content	00 Ratings	8.947 Ratings
Landing pages	00 Ratings	5.9134 Ratings
A/B testing	00 Ratings	6.410 Ratings
Mobile optimization	00 Ratings	6.3124 Ratings
Email deliverability reporting	00 Ratings	7.5149 Ratings
List management	00 Ratings	8.4147 Ratings
Triggered drip sequences	00 Ratings	9.049 Ratings

Comparison of Lead Management features of Freshsales and Keap
Feature	Freshsales - Ratings	Keap 7.3 151 Ratings
Lead nurturing automation	00 Ratings	7.5146 Ratings
Lead scoring and grading	00 Ratings	6.2128 Ratings
Data quality management	00 Ratings	6.7129 Ratings
Automated sales alerts and tasks	00 Ratings	7.3138 Ratings
Automated follow-ups	00 Ratings	9.11 Ratings

Comparison of Campaign Management features of Freshsales and Keap
Feature	Freshsales - Ratings	Keap 7.7 89 Ratings
Calendaring	00 Ratings	8.388 Ratings

Comparison of Reporting & Analytics features of Freshsales and Keap
Feature	Freshsales - Ratings	Keap 5.2 148 Ratings
Dashboards	00 Ratings	7.255 Ratings
Standard reports	00 Ratings	3.6144 Ratings
Custom reports	00 Ratings	4.7136 Ratings

Comparison of Platform & Infrastructure features of Freshsales and Keap
Feature	Freshsales - Ratings	Keap 5.5 142 Ratings
API	00 Ratings	4.7126 Ratings
Role-based workflow & approvals	00 Ratings	6.4108 Ratings
Customizability	00 Ratings	5.4138 Ratings
Third-party software integrations	00 Ratings	7.31 Ratings
Mobile app for sales & marketing automation	00 Ratings	5.51 Ratings

User Ratings
	Freshsales	Keap
Likelihood to Recommend	10.0 (53 ratings)	7.2 (209 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (40 ratings)
Usability	10.0 (8 ratings)	9.0 (26 ratings)
Availability	- (0 ratings)	9.1 (6 ratings)
Performance	- (0 ratings)	9.1 (6 ratings)
Support Rating	7.0 (6 ratings)	9.0 (26 ratings)
In-Person Training	- (0 ratings)	9.1 (6 ratings)
Online Training	- (0 ratings)	8.6 (7 ratings)
Implementation Rating	- (0 ratings)	8.0 (8 ratings)
Configurability	- (0 ratings)	2.0 (1 ratings)
Ease of integration	- (0 ratings)	1.0 (1 ratings)
Product Scalability	- (0 ratings)	9.1 (3 ratings)
Vendor post-sale	- (0 ratings)	6.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	1.0 (1 ratings)