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Freshsuccess vs. Salesforce Revenue Cloud

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Freshsuccess

14 Reviews and Ratings

Salesforce Revenue Cloud

242 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshsuccess

    Score7.3 out of 10
    		N/AFreshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their…

    $79

    per month

    Salesforce Revenue Cloud

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

    $30

    Per User per Month

    Pricing
    FreshsuccessSalesforce Revenue Cloud
    Editions & Modules
    Estate
    $79 billed annually
    per month per user
    Estate
    $95 billed monthly
    per month per user
    Forest
    $129 billed annually
    per month per user
    Forest
    $150 billed monthly
    per month per user
    Basic
    $30
    Per User per Month
    Professional
    $50
    Per User per Month
    Enterprise
    $75
    Per User per Month
    Offerings
    Pricing Offerings
    FreshsuccessSalesforce Revenue Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    FreshsuccessSalesforce Revenue Cloud
    Security
    Comparison of Security features of Freshsuccess and Salesforce Revenue Cloud
    Feature
    Freshsuccess
    10.0
    5 Ratings
    Salesforce Revenue Cloud
    -
    Ratings
    Role-based user permissions10.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Freshsuccess and Salesforce Revenue Cloud
    Feature
    Freshsuccess
    7.1
    6 Ratings
    Salesforce Revenue Cloud
    -
    Ratings
    API7.25 Ratings00 Ratings
    Integration with Salesforce.com7.26 Ratings00 Ratings
    Integration with Marketo7.01 Ratings00 Ratings
    Integration with Eloqua7.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Freshsuccess and Salesforce Revenue Cloud
    Feature
    Freshsuccess
    8.6
    6 Ratings
    Salesforce Revenue Cloud
    -
    Ratings
    Product usage8.16 Ratings00 Ratings
    Help desk / support tickets9.15 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Freshsuccess and Salesforce Revenue Cloud
    Feature
    Freshsuccess
    7.1
    6 Ratings
    Salesforce Revenue Cloud
    -
    Ratings
    NPS surveys7.02 Ratings00 Ratings
    Sponsor tracking7.01 Ratings00 Ratings
    Customer profiles7.15 Ratings00 Ratings
    Automated workflow8.06 Ratings00 Ratings
    Internal collaboration5.35 Ratings00 Ratings
    Customer health scoring8.16 Ratings00 Ratings
    Customer segmentation7.25 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Freshsuccess and Salesforce Revenue Cloud
    Feature
    Freshsuccess
    7.4
    6 Ratings
    Salesforce Revenue Cloud
    -
    Ratings
    Customer health trends9.16 Ratings00 Ratings
    Engagement analytics7.06 Ratings00 Ratings
    Revenue forecasting4.44 Ratings00 Ratings
    Dashboards9.16 Ratings00 Ratings
    CPQ
    Comparison of CPQ features of Freshsuccess and Salesforce Revenue Cloud
    Feature
    Freshsuccess
    -
    Ratings
    Salesforce Revenue Cloud
    7.7
    32 Ratings
    Quote sharing/sending00 Ratings7.931 Ratings
    Product configuration00 Ratings5.132 Ratings
    Configuration options00 Ratings5.130 Ratings
    Pricing rules00 Ratings8.029 Ratings
    Price adjustment00 Ratings8.031 Ratings
    Purchase history and open contracts00 Ratings9.024 Ratings
    Guided selling/Sales portal00 Ratings6.020 Ratings
    CPQ reporting & analytics00 Ratings8.924 Ratings
    CPQ-CRM integration00 Ratings9.929 Ratings
    Attachments to quotes00 Ratings9.031 Ratings
    Order capturing00 Ratings8.014 Ratings
    User Ratings
    FreshsuccessSalesforce Revenue Cloud
    Likelihood to Recommend
    6.3
    (6 ratings)
    8.0
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)