TrustRadius

FREY Municipal Software vs. iWorQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FREY
Score 9.0 out of 10
N/A
FREY Municipal Software (FMS), headquartered in Fort Thomas, Kentucky, develops and refines applications to manage the core public sector functions associated with Budgetary Finance, Payroll and Public Utility Billing and administration. They aim to deliver a suite of "Perpetually Modernized Software Applications" that will supercharge the successful management of the unique procedures found in thousands of community municipal offices throughout the US.N/A
iWorQ
Score 0.0 out of 10
N/A
iWorQ is a provider of business-critical workflow software that runs the day-to-day operations of nearly 2,000 city and county governments across all 50 states and Canada. In 2001, iWorQ offered a first SaaS solution to city and county governments. iWorQ supports tens of thousands of government employees that use their software today, with more than 20 configurable software applications that can be accessed on the web and a mobile device. iWorQ helps cities and counties manage permitting,…N/A
Pricing
FREY Municipal SoftwareiWorQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FREYiWorQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FREY Municipal SoftwareiWorQ
Considered Both Products
FREY
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Chose FREY
We evaluated software solutions such as MuniBilling and Utility Billing but were impressed with the comprehensive billing solution and customer service offered by Frey through its CUBIC package.
iWorQ

No answer on this topic

User Ratings
FREY Municipal SoftwareiWorQ
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
FREY Municipal SoftwareiWorQ
Likelihood to Recommend
If you are a municipality/municipal authority this is a great solution for billing your residents/customers. This software was developed specifically for the Public Sector. For our organization, the integration of this software solution was pretty seamless. The offerings provided by Frey Municipal Software (CUBIC) are likely best suited for a larger municipality (2,500 pop. and above). You will need appropriately trained staff to implement and use it.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
No answers on this topic
Pros
  • Utility Billing.
  • Invoicing
  • Customer Management.
  • Training and Technical Support.
  • Automation/ Time Management.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
No answers on this topic
Cons
  • Data Entry Enhancements.
  • Product integration with third party apps/vendors.
  • Consolidation of client/customer accounts.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
No answers on this topic
Alternatives Considered
We evaluated software solutions such as MuniBilling and Utility Billing but were impressed with the comprehensive billing solution and customer service offered by Frey through its CUBIC package.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
No answers on this topic
Return on Investment
  • Time Management (very efficient solution for utility/municipal billing).
  • Frey's customer service and training offerings keep our staff sharp.
  • Customer capture and annual revenues have increased year over year since Frey's adoption.
Patrick Conners | TrustRadius Reviewer
Patrick Conners
Executive Director
Read full review
No answers on this topic
ScreenShots