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FREY

Score9 out of 10

1 Reviews and Ratings

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What is FREY?

FREY Municipal Software (FMS), headquartered in Fort Thomas, Kentucky, develops and refines applications to manage the core public sector functions associated with Budgetary Finance, Payroll and Public Utility Billing and administration. They aim to deliver a suite of "Perpetually Modernized Software Applications" that will supercharge the successful management of the unique procedures found in thousands of community municipal offices throughout the US.

Categories & Use Cases

Reviews

What users are saying about FREY.
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A Billing Solution Intended for the Public Sector.

Incentivized
Patrick ConnersView profile
Executive Director at Quaker Valley Council of Governments (1-10 employees employees)

Use Cases and Deployment Scope

Our organization uses and promotes the use of Frey Municipal Software and its CUBIC service package for municipal and utility billing. It is a comprehensive billing solution created for municipal use. The platform is very easy to use and enhances our organizational capabilities when it comes to customer (resident) management.

Pros

  • Utility Billing.
  • Invoicing
  • Customer Management.
  • Training and Technical Support.
  • Automation/ Time Management.

Cons

  • Data Entry Enhancements.
  • Product integration with third party apps/vendors.
  • Consolidation of client/customer accounts.

Most Important Features

  • Comprehensive Billing Solution.
  • Customer Management.
  • Training offered by the vendor (in-person and web based).
  • Customer Service.

Return on Investment

  • Time Management (very efficient solution for utility/municipal billing).
  • Frey's customer service and training offerings keep our staff sharp.
  • Customer capture and annual revenues have increased year over year since Frey's adoption.

Other Software Used

Insightly, ADP Workforce Now, QuickBooks Online