Front vs. KronoDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
KronoDesk | Score6.9 out of 10 | Mid-Size Companies (51-1,000 employees) | KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a self-service knowledge base. | $190.99 per month 3 concurrent users (minimum) |
| Front | KronoDesk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | Discount available for annual billing on cloud plans. Discount available for volume of concurrent users. 3 concurrent user minimum. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Front | KronoDesk | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| ||||||||||||||||||||||
| Self Help Community |
| ||||||||||||||||||||||
| Multi-Channel Help |
| ||||||||||||||||||||||
| Front | KronoDesk | |
|---|---|---|
| Likelihood to Recommend | 6.5 | 9.1 |
| Usability | 9.0 | - |
| Support Rating | 9.8 | - |