Front vs. Microsoft Dynamics 365 Customer Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Front | Score7.1 out of 10 | N/A | Front is a communication hub that helps businesses keep the human touch in every interaction. | $29 per month per user |
 Microsoft Dynamics 365 Customer Service | Score6.3 out of 10 | N/A | Microsoft Dynamics 365 Customer Service is designed to create positive experiences through any channel and on any device to exceed customer expectations. | $50 per month per user |
| Front | Microsoft Dynamics 365 Customer Service | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Front | Microsoft Dynamics 365 Customer Service | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| ||||||||||||||||||||||
| Self Help Community |
| ||||||||||||||||||||||
| Multi-Channel Help |
| ||||||||||||||||||||||
| Front | Microsoft Dynamics 365 Customer Service | |
|---|---|---|
| Likelihood to Recommend | 6.5 | 10.0 |
| Usability | 9.0 | 10.0 |
| Support Rating | 9.8 | - |