Fullstory vs. Pointillist by Genesys
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fullstory | Score9.1 out of 10 | N/A | Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights. | N/A |
 Pointillist by Genesys | Score9.5 out of 10 | N/A | The Pointillist Customer Journey Management Platform takes data from customer interactions and creates journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows users to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Results and Analysis |
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| Fullstory | Pointillist by Genesys | |
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| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 9.7 | - |
| Usability | 10.0 | - |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 8.3 | - |
| Implementation Rating | 7.5 | - |
| Configurability | 7.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 8.0 | - |