Funnl vs. Smith.ai

Smith.ai

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Funnl	Score 0.0 out of 10	N/A	FunnL is a B2B sales lead generation company that delivers sales-qualified meetings for organizations of any size across industries. From ICP (Ideal Customer Profile) conceptualization, contact data, and campaign emails to campaign execution, FunnL's AI-driven SaaS platform and managed services helps to generate sales meetings that close.	N/A
Smith.ai	Score 9.0 out of 10	N/A	Smith.ai is a call answering platform for businesses of all sizes. The AI Receptionist from Smith.ai handles call scenarios, such as qualifying leads, answering questions, and scheduling appointments 24/7. Smith.ai Virtual Receptionists aim to maximize meaningful interactions, with the goal of moving a business forward with a professional human touch. With its integration ecosystem of over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot— call data flows directly into a…	$95 per month

Pricing

Funnl

Smith.ai

Editions & Modules

No answers on this topic

Starter: $95
per month
Basic: $270
per month
Pro: $800
per month
Enterprise: Custom

Offerings

Pricing Offerings
Funnl	Smith.ai
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

All plans include: - Lead screening - Lead qualification - Appointment booking - Intake - Call transfers & routing - Live agents on standby 24/7 - Instant call summaries - Bilingual English/Spanish call handling - Comprehensive dashboard with rich business insights - Dedicated phone number - Phone and e-mail support Additional features available: - Integration with CRM software - including ServiceTitan, HubSpot, and Clio), Zapier, Slack and others

More Pricing Information

Community Pulse
	Funnl	Smith.ai
Considered Both Products	Funnl No answer on this topic	Smith.ai SH Shawn Hamp, Esq. Attorney at Law Chose Smith.ai I have priced services with Ngage and Apex Chat. Smith.ai is more cost-efficient than these competitors. Most services charge a very high per qualified lead basis. Sometimes $35 or higher per lead. Considering that not all qualified leads convert, client acquisition costs can … Incentivized Helpful? Verified User Anonymous Chose Smith.ai Came down to pricing. Smith.ai Live Website Chat did not have the same level of customization and support as other alternatives but there are enough customization and tools that it was clear it would solve the problems and at a good price. Incentivized Helpful? LC Lance Cook Founder SavvyMarketing.ca Chose Smith.ai Better support in setting up. Better service now that I'm using their system. Very professional sales team talking and chatting with my prospects. Incentivized Helpful? MJ Maria N. Jonsson Law Offices of Maria N. Jonsson, PC Chose Smith.ai Value without compromising quality. Excellent support. Incentivized Helpful? ER Eloisa Rodriguez Paralegal/Office Manager Chose Smith.ai We use the Smith.ai Receptionist services. We selected website chat after having a conversation with our account manager who explained the features. We started off with a free trial, but when we saw how many visitors actually use the chat feature and how many relevant chats we … Incentivized Helpful? NC Neal Cornett President Chose Smith.ai We have tried a number of free and annual price chat solutions on the website but this is the first one that is great on mobile devices and intelligent enough to match questions to answers. This has been a hidden gem in delivering new client leads with a lead to client close … Incentivized Helpful? Verified User Anonymous Chose Smith.ai Ruby Receptionist - Used it for 1 year. Poor service, not as many features. Smith.ai is light years beyond Ruby. Back Office Betties - Investigated, did not use, mainly because Smith offered 24/7 service and way more chat and text options. Various Virtual Office Services that … Incentivized Helpful? OS Olivia Sheppard Attorney Chose Smith.ai I have not used other chat services. I use Smith.ai Receptionists and that service from Smith.ai has been flawless, so I went with them for chat as well. Incentivized Helpful? Verified User Anonymous Chose Smith.ai Quick turn around in providing our office a transcript of the chat. Easy set up for automatic responses. Incentivized Helpful?

Best Alternatives
	Funnl	Smith.ai
Small Businesses	Smith.ai Score 9.0 out of 10	No answers on this topic
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Funnl	Smith.ai
Likelihood to Recommend	- (0 ratings)	9.1 (0 ratings)
Usability	- (0 ratings)	8.6 (0 ratings)
Support Rating	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	Funnl	Smith.ai
Likelihood to Recommend	No answers on this topic	Their chat monitoring is useful to anyone who wants to provide fast communication to prospects. I see so many companies with horrible response times for their chats. They are very professional and helped me create scripts that help them convert more leads. It is basically a virtual sales team. Their phone service saves companies time on wasted calls and fills in when they can't answer the phone. They say that over 50% of leads are never followed up because of a poor phone strategy. Smith.ai Live Website Chat fixes this Lance Cook Founder SavvyMarketing.ca Read full review
Pros	No answers on this topic	Smith.ai Live Website Chat agents are immediately available to address questions and collect information from new clients. The agents are warm and personable. In addition to collecting a new lead's contact information and case details, the chat agents also collect referral sources. Incentivized Sarah Renfro Partner Read full review
Cons	No answers on this topic	I have not seen any area for improvement. These people have a great service backed by an even better level of support. Lance Cook Founder SavvyMarketing.ca Read full review
Usability	No answers on this topic	Smith.ai Live Website Chat allows you to provide a script for when they answer prospective clients. The script is customizable as your needs change. However, the script only goes so far, as they do not know your business personally. Once they do go through that script, they send you an email with the caller's contact information so you can reach out personally if they seem interested. They do so with efficiency. Incentivized Sonia Lakhany Trademark Attorney Read full review
Support Rating	No answers on this topic	Smith.ai pays for itself if we can help one site visitor move down our lead funnel to being a client. We have averaged over 50+ new leads each month since implementing the chat and with a close rate for becoming new clients that is double what our advertising PPC new client closing rate has been. Neal Cornett President Read full review
Alternatives Considered	No answers on this topic	I have priced services with Ngage and Apex Chat. Smith.ai is more cost-efficient than these competitors. Most services charge a very high per qualified lead basis. Sometimes $35 or higher per lead. Considering that not all qualified leads convert, client acquisition costs can still be very high. Smith.ai only charges approximately $8 live chat sessions with low monthly flat rates. A completely automated chatbot is even less per month, and in some instances free. Incentivized Shawn Hamp, Esq. Attorney at Law Read full review
Return on Investment	No answers on this topic	Positive - Smith.ai has easily saved me $25k+ in receptionist costs. They probably helped me land another $50k in new business I would otherwise not have brought in the door because they immediately grabbed the client on our website so they didn't get away or have to wait 2 days for a call back. Great ROI (100 to 1 ROI is probably not an exaggeration for my law firm). Verified User Anonymous Read full review
ScreenShots		Smith.ai Screenshots