Fuze vs. JustCall
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fuze | Score5.8 out of 10 | Enterprise companies (1,001+ employees) | Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions. | $15 per month |
 JustCall | Score6.3 out of 10 | Small Businesses (1-50 employees) | JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS… | $78 per month for 2 users (minimum) |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Fuze | JustCall | |
|---|---|---|
| Likelihood to Recommend | 6.0 | 5.8 |
| Likelihood to Renew | 7.7 | - |
| Usability | 7.1 | 4.0 |
| Availability | 8.9 | - |
| Performance | 8.0 | - |
| Support Rating | 7.4 | - |
| In-Person Training | 8.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 8.0 | - |
| Configurability | 8.7 | - |
| Ease of integration | 8.0 | - |
| Product Scalability | 7.8 | - |
| Vendor post-sale | 8.6 | - |
| Vendor pre-sale | 8.0 | - |