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Fuze vs. Mitel MiCollab

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Fuze

199 Reviews and Ratings

Mitel MiCollab

43 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fuze

    Score5.8 out of 10
    Enterprise companies (1,001+ employees)
    		Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

    $15

    per month

    Mitel MiCollab

    Score4.2 out of 10
    		N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
    Pricing
    FuzeMitel MiCollab
    Editions & Modules
    US Outbound
    $0.02
    Per Minute
    Fuze Meetings
    $15
    Per User/Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    FuzeMitel MiCollab
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FuzeMitel MiCollab
    Considered Both Products
    Fuze
    Aaron Hall
    Vp of IT in Information Technology at Volunteer Behavioral Health Care System (Mental Health Care, 501-1000 employees)
    Chose Fuze
    We chose Fuze over the other vendors based on the dependability of the system, excellent customer service record, and the company's continued focus on mobile technology. Their datacenter redundancy provided the fail-over capabilities we needed in our VoIP provider. The …
    Incentivized
    James Greene
    Group IT Manager in Information Technology at SAS International (Building Materials, 501-1000 employees)
    Chose Fuze
    Most of the UC platforms are similar in how they work and what they do. Fuze for us came in at a better price point and I was more convinced by the support offered and the deployment options.
    Incentivized
    Mitel Networks Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FuzeMitel MiCollab
    Cloud PBX
    Comparison of Cloud PBX features of Fuze and Mitel MiCollab
    Feature
    Fuze
    5.5
    111 Ratings
    Mitel MiCollab
    -
    Ratings
    Hosted PBX5.178 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)6.073 Ratings00 Ratings
    User templates5.060 Ratings00 Ratings
    Call reports6.192 Ratings00 Ratings
    Directory of employee names5.1107 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Fuze and Mitel MiCollab
    Feature
    Fuze
    6.5
    107 Ratings
    Mitel MiCollab
    -
    Ratings
    Answering rules7.099 Ratings00 Ratings
    Call recording6.089 Ratings00 Ratings
    Call park7.073 Ratings00 Ratings
    Message alerts6.193 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Fuze and Mitel MiCollab
    Feature
    Fuze
    7.1
    91 Ratings
    Mitel MiCollab
    -
    Ratings
    Video conferencing7.077 Ratings00 Ratings
    Audio conferencing7.190 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Fuze and Mitel MiCollab
    Feature
    Fuze
    8.0
    103 Ratings
    Mitel MiCollab
    -
    Ratings
    Mobile app for iOS8.094 Ratings00 Ratings
    Mobile app for Android8.077 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Fuze and Mitel MiCollab
    Feature
    Fuze
    -
    Ratings
    Mitel MiCollab
    5.6
    13 Ratings
    Task Management00 Ratings5.07 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings6.09 Ratings
    Workflow Automation00 Ratings5.05 Ratings
    Mobile Access00 Ratings7.012 Ratings
    Search00 Ratings5.09 Ratings
    Visual planning tools00 Ratings5.06 Ratings
    Communication
    Comparison of Communication features of Fuze and Mitel MiCollab
    Feature
    Fuze
    -
    Ratings
    Mitel MiCollab
    6.7
    14 Ratings
    Chat00 Ratings9.013 Ratings
    Notifications00 Ratings7.013 Ratings
    Discussions00 Ratings6.08 Ratings
    Surveys00 Ratings4.03 Ratings
    Internal knowledgebase00 Ratings4.07 Ratings
    Integrates with GoToMeeting00 Ratings7.84 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings8.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Fuze and Mitel MiCollab
    Feature
    Fuze
    -
    Ratings
    Mitel MiCollab
    6.0
    10 Ratings
    Versioning00 Ratings5.01 Ratings
    Video files00 Ratings8.06 Ratings
    Audio files00 Ratings8.08 Ratings
    Document collaboration00 Ratings7.06 Ratings
    Access control00 Ratings5.09 Ratings
    Advanced security features00 Ratings3.08 Ratings
    Integrates with Google Drive00 Ratings8.01 Ratings
    Device sync00 Ratings4.08 Ratings
    User Ratings
    FuzeMitel MiCollab
    Likelihood to Recommend
    6.0
    (116 ratings)
    5.0
    (14 ratings)
    Likelihood to Renew
    7.7
    (20 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (12 ratings)
    5.0
    (2 ratings)
    Availability
    8.9
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (88 ratings)
    6.4
    (3 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (111 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.6
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (3 ratings)
    -
    (0 ratings)