TrustRadius: an HG Insights company

GetFeedback vs. SurveySense by Marcom Robot

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetFeedback

    Score6.9 out of 10
    N/AGetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience.

    $20

    per month

    SurveySense by Marcom Robot

    N/A
    Small Businesses (1-50 employees)
    Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS. Why Marcom Robot? Create one…

    $16

    per month

    Pricing
    GetFeedbackSurveySense by Marcom Robot
    Editions & Modules
    No answers on this topic
    Free (20 responses/mo.)
    $0
    per month
    Small (100 responses/mo.)
    $16
    per month
    Medium (500 responses/mo.)
    $41
    per month
    Large (1,000 responses/mo.)
    $66
    per month
    Offerings
    Pricing Offerings
    GetFeedbackSurveySense by Marcom Robot
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing plans start with free and scale up as much as needed.
    More Pricing Information
    Features
    GetFeedbackSurveySense by Marcom Robot
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GetFeedback and SurveySense by Marcom Robot
    Feature
    GetFeedback
    7.8
    11 Ratings
    SurveySense by Marcom Robot
    -
    Ratings
    Survey templates7.99 Ratings00 Ratings
    Themes8.611 Ratings00 Ratings
    Custom logo/branding7.010 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GetFeedback and SurveySense by Marcom Robot
    Feature
    GetFeedback
    6.1
    11 Ratings
    SurveySense by Marcom Robot
    -
    Ratings
    Changes to live survey8.011 Ratings00 Ratings
    Question design help3.411 Ratings00 Ratings
    Multiple question types7.011 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GetFeedback and SurveySense by Marcom Robot
    Feature
    GetFeedback
    7.1
    11 Ratings
    SurveySense by Marcom Robot
    -
    Ratings
    Survey logic flexibility7.111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GetFeedback and SurveySense by Marcom Robot
    Feature
    GetFeedback
    4.9
    11 Ratings
    SurveySense by Marcom Robot
    -
    Ratings
    Response tracking8.910 Ratings00 Ratings
    Data export7.111 Ratings00 Ratings
    Standard reports1.810 Ratings00 Ratings
    Custom reports2.49 Ratings00 Ratings
    Analytics4.110 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GetFeedback and SurveySense by Marcom Robot
    Feature
    GetFeedback
    8.0
    9 Ratings
    SurveySense by Marcom Robot
    -
    Ratings
    Access controls6.09 Ratings00 Ratings
    Compliance10.07 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GetFeedback and SurveySense by Marcom Robot
    Feature
    GetFeedback
    8.0
    6 Ratings
    SurveySense by Marcom Robot
    -
    Ratings
    Vendor-offered crowdsourcing9.01 Ratings00 Ratings
    Respondent restrictions7.06 Ratings00 Ratings
    User Ratings
    GetFeedbackSurveySense by Marcom Robot
    Likelihood to Recommend
    7.9
    (11 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)