GetFeedback vs. Delighted by Qualtrics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GetFeedback | Score6.9 out of 10 | N/A | GetFeedback from Momentive is a customer feedback solution designed to be easy-to-use, and measure the voice of the customer so companies can take action and provide an exceptional experience. | $20 per month |
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
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| GetFeedback | Delighted by Qualtrics | |
|---|---|---|
| Likelihood to Recommend | 7.9 | 9.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.0 | 9.0 |
| Support Rating | 10.0 | 10.0 |
| Ease of integration | 10.0 | - |