Gist vs. Help.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gist | Score9.5 out of 10 | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month |
 Help.com | Score10 out of 10 | N/A | Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand. | $80 per simultaneous active user |
| Gist | Help.com | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Help.com Chat comes with unlimited logins and scales with your business. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
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| Chat Analytics and Reports |
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| Gist | Help.com | |
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| Likelihood to Recommend | 9.5 | 10.0 |
| Likelihood to Renew | 8.2 | - |
| Usability | 6.7 | - |
| Support Rating | 8.6 | 10.0 |